RESOLVED – Intermittent Inbound Calls Issue

RESOLVED (7/17, 3:15PM) – The intermittent issue affecting inbound phone calls from Verizon wireless callers has been resolved.  Our vendor identified the cause in their equipment and their technicians have fully restored service.  All test calls since then have been completed successfully.


MONITORING (7/17, 1:40PM) – Based on our latest testing, the intermittent issue affecting inbound phone calls from Verizon wireless callers appears to have been mitigated.  However, we are conducting additional testing and getting final confirmation.  We will post another update soon.


INVESTIGATING (7/17, 9:45AM) – We are currently experiencing an intermittent issue with inbound phone calls from Verizon wireless callers.  We are aware and working with our vendor to resolve the issue as soon as possible.  Inbound phone calls from landlines do not appear to be affected.

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