RESOLVED – Kaltura Video Playback Issue

RESOLVED (8/27, 12:05PM) – The issue preventing Kaltura videos from playing within Blackboard, Classes, or Mediaspace has been resolved.  Videos have been playing normally, but we will continue to monitor the system.


INVESTIGATING (8/27, 10:45AM) – Kaltura is currently experiencing technical difficulties, which are preventing videos from playing within Blackboard, Classes, or Mediaspace.  Their engineers are working to resolve the issue as quickly as possible.  We will provide another update as soon as we have more information.

Posted in System Outages

Report an Issue

Create a Help Desk ticket by logging into helpdesk.pace.edu

Subscribe to Updates

Get email notifications about scheduled maintenance, system outages, and other announcements from ITS!

Learn how to subscribe to ITNotices-L.

Note: By subscribing to receive email notifications from ITNotices-L, you are also agreeing to be included in the Pace ITS text communication channel (SMS code: 91841) and may receive text messages from us during more severe system outages when additional outreach is needed. Messages and data rates may apply.