Blog Archives

RESOLVED – Turnitin Service Issue

RESOLVED (12/5, 11:15AM) – The issue affecting Turnitin has been resolved and all services are operating normally.

INVESTIGATING (12/5, 9:00AM) – Turnitin is currently experiencing technical difficulties.  Students who submit a paper may not receive a “similarity” report.  Turnitin’s programmers are working on the issue and hope to resolve it as soon as possible.  We’ll provide another update when it becomes available.

Posted in System Outages

SCHEDULED – Banner Maintenance: Sunday, 12/8: 4:00AM – 10:00AM

DETAILS OF WORK – The Banner Production Database will be unavailable while we apply patches to systems.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.)

REASON FOR WORK – We will be applying patches to Banner systems.

Posted in Scheduled Maintenance

SCHEDULED – (WP Campus) Network Maintenance: Friday, 11/22: 8:00PM – 8:30PM

DETAILS OF WORK – ITS needs to reconfigure network connections at the White Plains Law School campus in preparation for power upgrades that are being performed by the Facilities Department next week.  During this time, access to Internet (wired/wireless) and administrative telephones will be intermittent or unavailable on the Law School campus.

SERVICES AFFECTED – Internet Access (wired/wireless) and Administrative Telephones at Pace Law School.

REASON FOR WORK –  This work is necessary to ensure continued network and telephone service next week while the Facilities Dept. completes power upgrades.

Posted in Scheduled Maintenance

RESOLVED – Appsrv Sites Issue

RESOLVED (10/12, 4:00PM) – The issue affecting access to sites on Appsrv has been resolved.

INVESTIGATING (10/12, 2:40PM) – We are experiencing an issue with accessing sites on Appsrv.  Our technicians are aware and working to resolve the issue as soon as possible.  We will provide another update as soon as we have more information.

Posted in System Outages

SCHEDULED – Server Maintenance: Tuesday, 6/18: 10:00PM – 11:59PM

DETAILS OF WORK – There will be outages on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.

SERVICES AFFECTED – Listserv, Portal, Web File Storage, Personal web pages, and applications on Appsrv. Special Note: Banner and Blackboard will not be affected.

REASON FOR WORK – Applying security patches to all servers.

Posted in Scheduled Maintenance

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