Blog Archives

SCHEDULED – Banner Maintenance: Sunday, 7/5: 4:00AM – 10:00AM

DETAILS OF WORK – The Banner Production Database will be unavailable while we patch Oracle databases.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).

REASON FOR WORK – We will be patching Oracle databases.

Posted in Scheduled Maintenance

SCHEDULED – (PLV, LAW, VAL Campuses) Telephone System Maintenance: Tuesday, 6/30: 10:00PM – 11:59PM

DETAILS OF WORK – During this time, the Cisco IP phones on the Pleasantville, Law School, and Valhalla campuses will experience two short interruptions (approximately 3 minutes each) as they reboot and register to an alternate Call Manager application.

SERVICES AFFECTED – Cisco IP Telephone System
Special Note: The NYC campus telephones will not be affected by this work.

REASON FOR WORK – This work is necessary to migrate the Call Manager software to a new server.

Posted in Scheduled Maintenance

RESOLVED – Kronos Timesheets URL Issue

RESOLVED (6/26, 12:45PM) – The issue preventing the Kronos login URL (timesheets.pace.edu) from working has been resolved and the URL is once again loading the site normally.


INVESTIGATING (6/25, 4:00PM) – There is currently an issue preventing the Kronos Timesheets login URL (timesheets.pace.edu) from working.  We are investigating and working to resolve the issue as quickly as possible.  We will provide another update as soon as we have more information.

Posted in System Outages

SCHEDULED – Banner and MyPace Portal Maintenance: Tuesday, 6/30: 4:00PM – 11:59PM

DETAILS OF WORK – The Banner Production Database and MyPace Portal will be unavailable due to necessary year-end closing procedures.

SERVICES AFFECTED – Banner Production Database (Banner Admin Pages and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.)

REASON FOR WORK – The work is necessary to complete year-end closing procedures.

Posted in Scheduled Maintenance

SCHEDULED – Kronos Upgrade: Wednesday, 6/24 (8:00AM) – Thursday, 6/25 (12:00PM)

  1. DETAILS OF WORK – The Kronos Time and Attendance application will be unavailable while a system upgrade is performed.

SERVICES AFFECTED – Kronos Time and Attendance

REASON FOR WORK – Kronos is being upgraded to version 8.1

Posted in Scheduled Maintenance

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