RESOLVED – Zoom Access and Performance Issue

RESOLVED (1/26, 8:25PM) – Zoom is reporting that all services and performance are back to normal. The cause may have been related to a regional (U.S. East Coast) internet service disruption external to Zoom. Pace Zoom users should be able to access Zoom and related meetings again.

INVESTIGATING (1/26, 2:00PM) – Some users are reporting that they cannot access Zoom or start/join meetings.  Zoom is also reporting degraded performance for video and cloud recordings.  Their technicians are investigating and working to resolve the issues as quickly as possible.  We will provide another update as soon as we have more information.

Posted in System Outages

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