RESOLVED – Total Supplier Manager (TSM) Issue

RESOLVED (8/13, 5:00PM) – The issue impacting the Total Supplier Manager system affecting approvals in Chrome River for completed vendor profiles, updates to a vendor profile and student/Staff requests has been resolved.


INVESTIGATING (8/12, 3:10PM) – We are currently experiencing an issue with the Vendor Management System, Total Supplier Manager (TSM), which is preventing approval for completed vendor profiles, updates to a vendor profile and student/Staff requests to be added to Chrome River. ITS and Finance Information Systems (FIS) are aware and working to resolve the issue as soon as possible. We will provide another update as soon as we have more information.

Posted in System Outages

Report an Issue

Create a Help Desk ticket by logging into helpdesk.pace.edu

Subscribe to Updates

Get email notifications about scheduled maintenance, system outages, and other announcements from ITS!

Learn how to subscribe to ITNotices-L.

Note: By subscribing to receive email notifications from ITNotices-L, you are also agreeing to be included in the Pace ITS text communication channel (SMS code: 91841) and may receive text messages from us during more severe system outages when additional outreach is needed. Messages and data rates may apply.