RESOLVED (10/8, 4:10PM) – Today’s unplanned service interruption was caused by a power outage on the Pleasantville campus. Although power came back shortly thereafter, not all systems and services restarted automatically, so our technicians had to manually bring the systems back online. As of now, network connectivity and all systems and services should be restored and operating normally. If you still cannot access any particular Pace system or resource, please contact the ITS Help Desk (914-773-3333, firstname.lastname@example.org, or help.pace.edu) so we can investigate further.
INVESTIGATING (10/8, 12:20PM) – Due to a power outage on the Pleasantville campus around 11am, we are experiencing an unplanned service interruption, which is affecting various Pace systems. Our technicians are investigating the issue and working to get it resolved as quickly as possible. We will provide an update with more information soon.