RESOLVED – Duo Mobile Outage Affecting Various Systems

RESOLVED (12/16, 10:00AM) – The issue from yesterday, which affected Duo MFA and multiple Pace applications was caused by an external Amazon Web Services (AWS) outage. All services gradually came back online yesterday afternoon and technicians continued to monitor all systems. As of now, the issue has been resolved.


MONITORING (12/15, 12:00PM) – The issue affecting Duo MFA and multiple Pace applications was caused by an external Amazon Web Services (AWS) outage. MFA services appear to be back online and Pace systems are operating normally again. Our technicians will continue to monitor all systems for the time being.


INVESTIGATING (12/15, 10:45AM) – We are currently experiencing an issue with Duo Mobile, which is affecting multiple Pace applications that use Duo MFA, including MyPace Portal and others. The issue may be related to an external Amazon Web Services (AWS) outage. We are investigating and working to resolve the issue as quickly as possible. We will provide another update as soon as we have more information.

Posted in System Outages

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