Blog Archives

SCHEDULED – Banner Maintenance: Sunday, 7/4: 4:00AM – 10:00AM

DETAILS OF WORK – The Banner Production Database will be unavailable while we apply upgrades to the Banner Applications.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).

REASON FOR WORK – We will be applying upgrades to the Banner Applications.

Posted in Scheduled Maintenance

SCHEDULED – Banner and MyPace Portal Maintenance: Wednesday, 6/30: 4:00PM – 11:59PM

DETAILS OF WORK – The Banner Production Database and MyPace Portal will be unavailable due to necessary year-end closing procedures.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).

REASON FOR WORK – The work is necessary to complete year-end closing procedures.

Posted in Scheduled Maintenance

SCHEDULED – Banner Maintenance: Sunday, 6/13: 6:00AM – 8:00AM

DETAILS OF WORK – The Banner Production Database will be unavailable while we apply system patches.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).

REASON FOR WORK – We will be applying Banner/Ellucian patches.

Posted in Scheduled Maintenance

RESOLVED –  (NYC Campus: 163 William, 33 Beekman) Power Outage Affecting Network and Telephone Services

RESOLVED (6/8, 5:00PM) – The Power Outage issue affecting network and phone services intermittently at 163 William Street and 33 Beekman Street on the NYC campus has been resolved.


UPDATE (6/8, 11:35AM) –  The Facilities department is still working on the power issue.  A temporary solution has been put in place and network connectivity and phone services have been stable at 163 William Street and 33 Beekman Street on the NYC campus.  We will provide another update as soon as we have more information.


INVESTIGATING (6/7, 2:45PM) – We are currently experiencing a power outage issue, which is affecting network and phone services intermittently at 163 William St and 33 Beekman Street on the NYC campus.  We will provide another update as soon as we have more information.

Posted in System Outages

SCHEDULED – Telephone System Maintenance: Tuesday, 5/25 and Wednesday, 5/26: (10:00PM – 4:00AM)

DETAILS OF WORK – During this time, we will be performing a firmware upgrade to the telephone system. There will be a minimal (approximately 5 minutes) period of interruption in phone service affecting each of the campus locations listed below.

UPGRADE SCHEDULE & LOCATIONS:

Tuesday, May 25th
• Transportation, Summit (Valhalla), 110 William Street: 10:00PM – 10:30PM
• 140 William Street, 156 William Street: 10:45PM – 11:15PM
• 163 William Street: 11:30PM – 11:59PM

Wednesday, May 26th
• 41 Park Row: 12:15AM – 12:45AM
• 33 Beekman Street, 52 Broadway, 182 Broadway: 1:00AM – 1:30AM
• Pace Law School: 1:00AM – 1:30AM
• 1 Pace Plaza: 2:00AM – 3:00AM
• Pleasantville Campus: 3:00AM – 4:00AM

SERVICES AFFECTED – Telephone System

REASON FOR WORK – Applying a new version of firmware to phone system.

Posted in Scheduled Maintenance

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