DETAILS OF WORK – During this time, access to various IT systems and services will be intermittent or unavailable while we replace networking equipment.

SERVICES AFFECTED – Pace email, Internet Access (Wired/Wireless), VPN, File Share, Skype for Business, and Administrative Telephones. Those using applications on Appsrv will also be affected.

REASON FOR WORK – This hardware replacement is necessary in order to correct a networking issue.

DETAILS OF WORK – During this time, access to various IT systems and services will be intermittent or unavailable while we replace networking equipment.

SERVICES AFFECTED: Pace email, Internet Access (Wired/Wireless), VPN, File Share, Skype for Business, and Administrative Telephones. Those using applications on Appsrv will also be affected.

REASON FOR WORK: This hardware replacement is necessary in order to correct a networking issue.

DETAILS OF WORK – There will be outages on all University-wide systems as we apply critical system patches.  The downtime on each server will be minimal (15 minutes) during this period.

SERVICES AFFECTED: Listserv, Portal, Web File Storage, Personal web pages, and applications on Appsrv.  Special Note: Banner and Blackboard will not be affected.

REASON FOR WORK:  Applying security patches to all servers

DETAILS OF WORK –  We will be performing an upgrade to the Web Help Desk application (http://help.pace.edu) to version 12.5.1.  During this time, system access will not be available for viewing, creating, or managing Help Desk tickets.  After the upgrade, users will experience an updated system interface.  We will also streamline the request categories for the Information Technology Services area of the ticketing system.

SERVICES AFFECTED – Web Help Desk (http://help.pace.edu)

REASON FOR WORK – This upgrade is necessary for compliance and security.

DETAILS OF WORK – We will be performing firmware upgrades to the network on all campuses and buildings. During this time, access to various IT systems and services will be intermittent while work is being performed. Please see below for dates and locations for each campus.

SERVICES AFFECTED – Pace email, Internet Access (Wired/Wireless), VPN, File Share, Skype for Business, and Administrative Telephones. Those using applications on Appsrv will also be affected.

REASON FOR WORK – This work is necessary to perform minimum firmware requirements for new equipment.