IT Status

System Outages

RESOLVED – Blackboard Access Issue

RESOLVED (3/27, 12:40PM) – This morning’s issue with Blackboard access impacting many schools on the East Coast has now been resolved. The vendor has added additional capacity to address the higher usage volume and the system is operating normally.

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RESOLVED – VPN Connection Issue

RESOLVED (3/19, 4:00PM) – The issue with connections via the Pace Virtual Private Network (VPN) has been resolved. Our technicians have been monitoring the system and all end-users have been connecting to the Pace network successfully from off-campus.

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Scheduled Maintenance

Recurring Maintenance

SASSERVPROD and RePortal

Weekly Maintenance: Monday – 7:00 AM

Web Help Desk

Weekly Maintenance: Monday, Wednesday, and Friday – 4:00 AM

Report an Issue

Create a Help Desk ticket by logging into help.pace.edu

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