RESOLVED (9/9, 11:30AM) – The issue affecting performance for Banner and related applications has been resolved and the system is operating normally. Anyone who was already logged in may need to log out and then log back in. If you’re still experiencing issues, please contact the ITS Help Desk at (914) 773-3333.
SCHEDULED – Cisco Operating System Update for Analog Routers: Tuesday, 9/22 – Friday, 9/25: (9:00PM – 11:59PM)
DETAILS OF WORK – Connected analog devices will experience brief interruptions while the Cisco Internetwork Operating System (IOS) software is updated on analog routers. Any disruptions will last less than 5 minutes per device and will occur afterhours, while each router reboots. Affected devices will include faxes, hallway phones, analog conference phones, and credit card terminals.
Please see below for scheduled dates and times for each building/location.
Tuesday, 9/22, 9:00PM – 11:59PM 110, 156 & 163 William Street
Wednesday, 9/23, 9:00PM – 11:59PM Pleasantville Campus
Thursday, 9/24, 9:00PM – 11:59PM White Plains Law School
Friday, 9/25, 9:00PM – 11:59PM 1 Pace Plaza & 41 Park Row
SASSERVPROD and RePortal
Weekly Maintenance: Monday – 7:00 AM
Web Help Desk
Daily Maintenance: 4:00 AM (7 days a week)