System Outages
RESOLVED – PACE.EDU Homepage Loading Issue
RESOLVED (11/28, 11:45AM) – The issue preventing the Pace University homepage (www.pace.edu) from loading has been resolved. The site is back up and performing normally.
Scheduled Maintenance
SCHEDULED – Banner Maintenance: Sunday, 12/4: 4:00AM – 10:00AM
DETAILS OF WORK – We will be migrating the Banner Production Database to new servers. During this time, access to all Banner systems as well as any processing will be unavailable until the migration has been completed.
SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third-party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).
REASON FOR WORK – We will be migrating the Banner Production Database to new servers.
SCHEDULED – Banner Maintenance: Tuesday, 11/22: 5:00PM – 7:00PM
DETAILS OF WORK – The Banner BDMS/AX application will be unavailable while we apply system patches.
SERVICES AFFECTED – Banner BDMS/AX (Banner Document Management System and Application Extender)
REASON FOR WORK – We will be patching the Banner Document Management System.
SCHEDULED – Server Maintenance: Thursday, 11/17: 10:00PM – 11:59PM
DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.
SERVICES AFFECTED – Listserv, Portal, Web File Storage, Personal web pages, and applications on Appsrv. Special Note: Banner and Classes LMS will not be affected.
REASON FOR WORK – Applying security patches to all servers.
Recurring Maintenance
SASSERVPROD and RePortal
Weekly Maintenance: Monday – 7:00 AM
TeamDynamix Help Desk
Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM
