IT Status

System Outages

Scheduled Maintenance

SCHEDULED – Banner Maintenance: Sunday, 10/1: 4:00AM – 10:00AM

DETAILS OF WORK – The Banner Applications will be unavailable while we apply upgrades.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as Pace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).

REASON FOR WORK – We will be applying patches to the Banner Applications.

read more

SCHEDULED – Transact System Upgrade: Thursday, 9/28: 1:00PM – 6:00PM

DETAILS OF WORK – The Transact System (formerly Blackboard Transaction System) will be unavailable while a database and software upgrade is performed. During this time, Pharos Printing, OneCard usage (e.g. meal plan transactions and ID card production), S2 Integration, Sam Portal, ID Works, and Bank Mobile updates will be unavailable.

SERVICES AFFECTED – Pharos Printing, One Card, S2 Integration, Sam Portal, ID Works, Off-Campus Merchants and Bank Mobile updates.

REASON FOR WORK – We will be performing a necessary upgrade to the Transact System.

read more

SCHEDULED – (NYC Campus – 15 Beekman) Network Maintenance: Wednesday, 9/27: 9:15PM – 9:45PM

DETAILS OF WORK – We will be performing network maintenance at 15 Beekman Street on the NYC campus. During this time, there may be brief interruptions (under 1 minute) to wired/wireless connectivity at this location while the maintenance is completed.

SERVICES AFFECTED – Wired/Wireless Internet

REASON FOR WORK – This work is necessary to perform maintenance on network equipment.

read more

SCHEDULED – Pharos Uniprint Upgrade: Monday, 9/25: 8:00AM – 5:00PM

DETAILS OF WORK – Access to Pharos printing system will be unavailable while upgrade is being performed. During this time, users will be unable to print, copy, and scan-to email on Pharos printers.


REASON FOR WORK – Vendor is applying an upgrade to Pharos to Uniprint 9.2 and performing maintenance on equipment.

read more

Recurring Maintenance


Weekly Maintenance: Monday – 7:00 AM

TeamDynamix Help Desk

Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM

Report an Issue

Create a Help Desk ticket by logging into

Subscribe to Updates

Get email notifications about scheduled maintenance, system outages, and other announcements from ITS!

Learn how to subscribe to ITNotices-L.

Note: By subscribing to receive email notifications from ITNotices-L, you are also agreeing to be included in the Pace ITS text communication channel (SMS code: 91841) and may receive text messages from us during more severe system outages when additional outreach is needed. Messages and data rates may apply.