System Outages
RESOLVED – (NYC Campus) Verizon Issue Affecting Access to Some Systems
RESOLVED (2/23, 5:10PM) – Verizon has resolved the local network issue from yesterday afternoon which affected a number of Pace systems housed on the NYC campus. All systems and services are back online and performing normally.
Scheduled Maintenance
SCHEDULED – (NYC Campus) Network Maintenance: Monday, 3/27: 10:00PM – 11:59PM
DETAILS OF WORK – We will be performing necessary network maintenance. During this time, wireless connectivity will be intermittent or unavailable at 33 Beekman Street, 180 Broadway, 41 Park Row, and parts of floors 5 and 6 at 1 Pace Plaza on the New York campus while maintenance work is being performed.
SERVICES AFFECTED – PACE-WIFI, PACE-GUEST.
REASON FOR WORK – This work is necessary to perform maintenance on equipment.
SCHEDULED – Server Maintenance: Wednesday, 3/22: 10:00PM – 11:59PM
DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.
SERVICES AFFECTED – Listserv, Portal, Web File Storage, Personal web pages, and applications on Appsrv. Special Note: Banner and Classes LMS will not be affected.
REASON FOR WORK – Applying security patches to all servers.
SCHEDULED – Banner Maintenance: Sunday, 3/12: 4:00AM – 10:00AM
DETAILS OF WORK – The Banner Production Database will be unavailable while we perform Banner upgrades and apply patches.
SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).
REASON FOR WORK – We will be performing Banner upgrades and applying patches.
Recurring Maintenance
SASSERVPROD and RePortal
Weekly Maintenance: Monday – 7:00 AM
TeamDynamix Help Desk
Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM