IT Status

System Outages

MONITORING – (NYC – 1 Pace Plaza) Partial Wireless Outage

MONITORING (11/30, 8:05PM) – The equipment reboot was completed before 7:00pm and wireless connectivity appears to be back to normal in the affected locations. End-users are reporting successful connections at 1 Pace Plaza, 15 Beekman and 182 Broadway. Our network technicians will continue to monitor systems overnight.

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Scheduled Maintenance

SCHEDULED – Server Maintenance: Monday, 11/27: 10:00PM – 11:59PM

DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.

SERVICES AFFECTED – Listserv, Portal, Web File Storage, Personal Web Pages, and applications on Appsrv. Special Note: Banner and Classes LMS will not be affected.

REASON FOR WORK – Applying security patches to all servers.

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RESCHEDULED – (NYC Campus – 15 Beekman) Network Maintenance: Monday, 11/28: 9:00PM – 10:00PM

The work below, originally scheduled for Monday, 11/20: 9:00PM – 10:00PM, has been rescheduled to: Tuesday, 11/28: 9:00PM – 10:00PM

DETAILS OF WORK – We will be performing network maintenance at 15 Beekman Street on the NYC campus. During this time, there may be brief interruptions (few minutes) to wired/wireless connectivity at this location while the maintenance is completed. Special Note: Other buildings/locations will not be affected.

SERVICES AFFECTED – Wired/Wireless Internet at 15 Beekman St.

REASON FOR WORK – This work is necessary to perform maintenance on network equipment.

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SCHEDULED – Network Maintenance: Tuesday, 11/14: 9:00PM – 11:59PM

DETAILS OF WORK – We will be performing maintenance on the network. During this time, access to Internet (wired/wireless), and related network services will experience an intermittent or temporary interruption while maintenance work is being performed.

SERVICES AFFECTED – Network/Internet Access (wired/wireless) and Remote Desktop Connection.

REASON FOR WORK – This work is necessary to perform an upgrade on the network.

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SCHEDULED – (NYC Campus) Network Maintenance: Wednesday, 11/1: 9:00PM – 11:59PM

DETAILS OF WORK – We will be performing maintenance on the NYC campus network. During this time, access to Internet (wired/wireless), and related network services will experience an intermittent or temporary interruption on the NYC campus while maintenance work is being performed.

SERVICES AFFECTED – Network/Internet Access (wired/wireless), Remote Desktop Connection, File Share, and Skype for Business.

REASON FOR WORK – This work is necessary to relocate equipment.

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Recurring Maintenance

SASSERVPROD and RePortal

Weekly Maintenance: Monday – 7:00 AM

TeamDynamix Help Desk

Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM

Report an Issue

Create a Help Desk ticket by logging into helpdesk.pace.edu

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