IT Status

System Outages

RESOLVED – Verizon Issue Affecting Access to Some Systems

RESOLVED (7/5, 10:15AM) – The issue with the Verizon circuit has been resolved and all connectivity and services are back online. Verizon technicians have made the necessary repairs to their circuit and the Pace networking team has restored all connections for all campuses. If anyone is still experiencing a system access issue, please contact the ITS Help Desk at 914-773-3333 or via email at pacehelpdesk@pace.edu.

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Scheduled Maintenance

SCHEDULED – (NYC Campus) Network Maintenance: Wednesday, 7/10: 7:00PM – 10:00PM

DETAILS OF WORK – We will be performing maintenance on the NYC campus network. During this time, access to Internet (wired/wireless), administrative telephones, and related network services will experience an intermittent or temporary interruption at 1 Pace Plaza and 41 Park Row on the NYC campus while maintenance work is being performed.

SERVICES AFFECTED – Network/Internet Access (wired/wireless), Administrative Telephones, Remote Desktop Connection.

REASON FOR WORK – This work is necessary to perform updates on the network.

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Recurring Maintenance

General IT Maintenance

Weekly Maintenance: Sunday, 4:00 AM – 10:00 AM

SASSERVPROD and RePortal

Weekly Maintenance: Monday – 7:00 AM

TeamDynamix Help Desk

Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM

Report an Issue

Create a Help Desk ticket by logging into helpdesk.pace.edu

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