IT Status

System Outages

Scheduled Maintenance

SCHEDULED – Banner Maintenance: Sunday, 12/4: 4:00AM – 10:00AM

DETAILS OF WORK – We will be migrating the Banner Production Database to new servers. During this time, access to all Banner systems as well as any processing will be unavailable until the migration has been completed.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third-party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).

REASON FOR WORK – We will be migrating the Banner Production Database to new servers.

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SCHEDULED – Server Maintenance: Thursday, 11/17: 10:00PM – 11:59PM

DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.

SERVICES AFFECTED – Listserv, Portal, Web File Storage, Personal web pages, and applications on Appsrv. Special Note: Banner and Classes LMS will not be affected.

REASON FOR WORK – Applying security patches to all servers.

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Recurring Maintenance

SASSERVPROD and RePortal

Weekly Maintenance: Monday – 7:00 AM

TeamDynamix Help Desk

Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM

Report an Issue

Create a Help Desk ticket by logging into help.pace.edu

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