IT Status
Scheduled Maintenance
SCHEDULED – Server Network Maintenance: Monday, 1/13: 9:00PM – 11:00PM
DETAILS OF WORK – During this maintenance window, there will be brief outages to all Pace systems and student wired/wireless network access.
SERVICES AFFECTED – Network/Internet Student Access (wired/wireless) and all Pace IT systems. Special Note: Externally facing systems such as Office 365 email (Exchange Online), Brightspace/Classes, and most Banner areas will not be affected by this maintenance.
REASON FOR WORK – This work is necessary to perform server network maintenance.
SCHEDULED – (NYC Campus) Wireless Network Maintenance: Thursday, 1/9: 8:00PM – 9:00PM
DETAILS OF WORK – During this time, wireless connectivity may experience a temporary interruption on the New York City campus while maintenance work is being performed.
SERVICES AFFECTED – PACE-WIFI, PACE-GUEST.
REASON FOR WORK – This maintenance is necessary to reboot network equipment.
SCHEDULED – Banner and Degree Works Maintenance: Sunday, 1/5: 4:00AM – 2:00PM
DETAILS OF WORK – The Banner Production Database and Degree Works will be unavailable while maintenance work is being performed.
SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as Pace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.) and Degree Works.
REASON FOR WORK – We will be applying database patches.
Recurring Maintenance
General IT Maintenance
Weekly Maintenance: Sunday, 4:00 AM – 10:00 AM
SASSERVPROD and RePortal
Weekly Maintenance: Monday – 7:00 AM
TeamDynamix Help Desk
Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM