IT Status

System Outages

There are no reported system issues at this time.

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Scheduled Maintenance

SCHEDULED – Banner Maintenance: Sunday, 2/16: 4:00AM – 10:00AM

DETAILS OF WORK – The Banner Production Database will be unavailable while we apply upgrades to the Banner Applications.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as Pace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).

REASON FOR WORK – We will be applying upgrades to the Banner Applications.

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SCHEDULED – Cisco Jabber Maintenance: : Wednesday, 2/5: 8:00PM – 11:59PM

DETAILS OF WORK – We will be performing upgrades to the phone system, which impacts Cisco Jabber. During this time, external Cisco Jabber authentications will be unavailable while maintenance work is being performed. This affects Cisco Jabber access for off-campus users not connected to the virtual private network (VPN).

SERVICES AFFECTED – Cisco Jabber for external users only.

REASON FOR WORK – Performing upgrades to the phone system.

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Recurring Maintenance

General IT Maintenance

Weekly Maintenance: Sunday, 4:00 AM – 10:00 AM

SASSERVPROD and RePortal

Weekly Maintenance: Monday – 7:00 AM

TeamDynamix Help Desk

Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM

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