System Outages
RESOLVED – VPN Connection Issue
RESOLVED (3/3, 1:20PM) – The reported VPN issue from earlier was due to an external Verizon network issue, which affected the Pace network. The Verizon issue has been resolved and the Pace network and VPN are operating normally.
Scheduled Maintenance
SCHEDULED – Account Provisioning Maintenance: Friday, 2/26 (3:00PM) – Monday, 3/1 (9:00AM)
DETAILS OF WORK – During this timeframe, automatic creation/deletion and update of user accounts to all Pace systems including Pace Directory, MyPace Portal, Classes LMS, E-mail, and Pharos, may take longer to process.
RESCHEDULED – Banner Maintenance: Sunday, 2/28: 4:00AM – 10:00AM
DETAILS OF WORK – The Banner Production Database will be unavailable while we perform Banner upgrades. Special Note: This work was originally scheduled for Sunday, 2/21, 4:00-10:00AM.
Recurring Maintenance
SASSERVPROD and RePortal
Weekly Maintenance: Monday – 7:00 AM
Web Help Desk
Daily Maintenance: 4:00 AM (7 days a week)
