IT Status

System Outages

Scheduled Maintenance

SCHEDULED – (NYC Campus) Network Maintenance: Monday, 3/27: 10:00PM – 11:59PM

DETAILS OF WORK – We will be performing necessary network maintenance. During this time, wireless connectivity will be intermittent or unavailable at 33 Beekman Street, 180 Broadway, 41 Park Row, and parts of floors 5 and 6 at 1 Pace Plaza on the New York campus while maintenance work is being performed.

SERVICES AFFECTED – PACE-WIFI, PACE-GUEST.

REASON FOR WORK – This work is necessary to perform maintenance on equipment.

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SCHEDULED – Server Maintenance: Wednesday, 3/22: 10:00PM – 11:59PM

DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.

SERVICES AFFECTED – Listserv, Portal, Web File Storage, Personal web pages, and applications on Appsrv. Special Note: Banner and Classes LMS will not be affected.

REASON FOR WORK – Applying security patches to all servers.

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SCHEDULED – Banner Maintenance: Sunday, 3/12: 4:00AM – 10:00AM

DETAILS OF WORK – The Banner Production Database will be unavailable while we perform Banner upgrades and apply patches.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).

REASON FOR WORK – We will be performing Banner upgrades and applying patches.

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Recurring Maintenance

SASSERVPROD and RePortal

Weekly Maintenance: Monday – 7:00 AM

TeamDynamix Help Desk

Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM

Report an Issue

Create a Help Desk ticket by logging into helpdesk.pace.edu

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