IT Status

System Outages

There are no reported system issues at this time.

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Scheduled Maintenance

SCHEDULED – Banner and Pace Portal Maintenance: Sunday, 6/30: 4:00PM – 11:59PM

DETAILS OF WORK – The Banner Production Database and Pace Portal will be unavailable due to necessary year-end closing procedures.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as Pace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).

REASON FOR WORK – The work is necessary to complete year-end closing procedures.

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SCHEDULED – (PLV Campus) Network Maintenance: Thursday, 6/27: 9:00PM – 11:00PM

DETAILS OF WORK – ITS will be performing maintenance to the network between 9:00pm-11:00pm, with a number of buildings being affected on the Pleasantville campus. During this time, there will be brief interruptions to Internet (wired/wireless) at the Administrative Building, Alumni Hall, Dyson Hall, Elm Hall, Gannet, Goldstein Academic Center, Kessel Student Center, Lienhard Hall, and Willcox Hall while maintenance work is being performed. The downtime will be minimal (15 minutes per floor/Building) during this period.

SERVICES AFFECTED – Network/Internet Access (wired/wireless).

REASON FOR WORK – This work is necessary to perform a firmware upgrade to the network.

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SCHEDULED – Server Maintenance: Thursday, 6/20: 10:00PM – 11:59PM

DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.

SERVICES AFFECTED – Listserv, Portal, Web File Storage, Personal Web Pages, and applications on Appsrv. Special Note: Banner and Classes LMS will not be affected.

REASON FOR WORK – Applying security patches to all servers.

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Recurring Maintenance

General IT Maintenance

Weekly Maintenance: Sunday, 4:00 AM – 10:00 AM

SASSERVPROD and RePortal

Weekly Maintenance: Monday – 7:00 AM

TeamDynamix Help Desk

Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM

Report an Issue

Create a Help Desk ticket by logging into helpdesk.pace.edu

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