System Outages
RESOLVED – (WP Campus) External Inbound Calls Issue
RESOLVED (6/15, 6:00PM) – The issue affecting inbound phone calls from external callers to a group of numbers on the White Plains campus has been resolved.
Scheduled Maintenance
SCHEDULED – Server Maintenance: Thursday, 6/17: 10:00PM – 11:59PM
DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.
SCHEDULED – Banner Maintenance: Sunday, 6/13: 6:00AM – 8:00AM
DETAILS OF WORK – The Banner Production Database will be unavailable while we apply system patches.
SCHEDULED – Telephone System Maintenance: Tuesday, 5/25 and Wednesday, 5/26: (10:00PM – 4:00AM)
DETAILS OF WORK – During this time, we will be performing a firmware upgrade to the telephone system. There will be a minimal (approximately 5 minutes) period of interruption in phone service affecting each of the campus locations listed below.
UPGRADE SCHEDULE & LOCATIONS:
Tuesday, May 25th
• Transportation, Summit (Valhalla), 110 William Street: 10:00PM – 10:30PM
• 140 William Street, 156 William Street: 10:45PM – 11:15PM
• 163 William Street: 11:30PM – 11:59PM
Wednesday, May 26th
• 41 Park Row: 12:15AM – 12:45AM
• 33 Beekman Street, 52 Broadway, 182 Broadway: 1:00AM – 1:30AM
• Pace Law School: 1:00AM – 1:30AM
• 1 Pace Plaza: 2:00AM – 3:00AM
• Pleasantville Campus: 3:00AM – 4:00AM
Recurring Maintenance
SASSERVPROD and RePortal
Weekly Maintenance: Monday – 7:00 AM
Web Help Desk
Daily Maintenance: 4:00 AM (7 days a week)
