IT Status
System Outages
RESOLVED – Zoom Partial Service Outage
RESOLVED (4/16, 8:50PM) – The Zoom partial service outage which was affecting performance and access to meetings has been resolved. Users may need to clear their browser cache before reconnecting to Zoom.
Scheduled Maintenance
SCHEDULED – (NYC Campus, 1 Pace Plaza) Network Equipment Relocation: Saturday, 4/19: 8:00AM – 5:00PM
DETAILS OF WORK – During this time, users in 1 Pace Plaza may experience intermittent wired/wireless internet connectivity while we relocate equipment from our Internet Service Provider (Verizon) to a new location.
SERVICES AFFECTED – Chartwells POS and credit card devices, B&G equipment, PACE-GUEST, Internet/Network Connectivity
REASON FOR WORK – This work is necessary to relocate network equipment.
SCHEDULED – Server Maintenance: Thursday, 4/17: 10:00PM – 11:59PM
DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.
SERVICES AFFECTED – Listserv, Portal, Web File Storage, File Shares, Personal Web Pages, and applications on Appsrv. Special Note: Banner and Classes LMS will not be affected.
REASON FOR WORK – Applying security patches to all servers.
SCHEDULED – (NYC Campus) Network Maintenance: Wednesday, 4/16 (5:00PM) – Thursday, 4/17 (2:00AM)
DETAILS OF WORK – During this time, external users may experience intermittent or unavailable services, such as Pace VPN, remote desktop connections and access to server resources while maintenance is being performed.
SERVICES AFFECTED – Network Services.
REASON FOR WORK – This work is necessary to relocate network equipment.
SCHEDULED – (NYC Campus, 41 Park Row) Network Maintenance: Wednesday, 4/16: 12:00AM – 11:00PM
DETAILS OF WORK – During this time, there will be intermittent internet/network connectivity on the 2nd floor of 41 Park Row due to power work being performed by Facilities. Special Note: Other floors at 41 Park Row may also be affected by this work.
SERVICES AFFECTED – Internet/Network Connectivity.
REASON FOR WORK – This work is necessary to conduct a circuit and switch test at the electrical panel on the 2nd floor of 41 Park Row.
Recurring Maintenance
General IT Maintenance
Weekly Maintenance: Sunday, 4:00 AM – 10:00 AM
SASSERVPROD and RePortal
Weekly Maintenance: Monday – 7:00 AM
TeamDynamix Help Desk
Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM