IT Status
System Outages
RESOLVED – Pace VPN Connection Issue
RESOLVED (6/9, 12:00PM) – The issue with connections via the Pace Virtual Private Network (VPN) has been resolved.
Scheduled Maintenance
SCHEDULED – Banner and Pace Portal Maintenance: Monday, 6/30: 4:00PM – 11:59PM
DETAILS OF WORK – The Banner Production Database and Pace Portal will be unavailable due to necessary year-end closing procedures.
SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as Pace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).
REASON FOR WORK – The work is necessary to complete year-end closing procedures.
EXTENDED – Blue by eXplorance Maintenance: Monday, 6/9 (12:00AM) – Friday, 6/13 (11:59PM)
DETAILS OF WORK – During this time, access to Blue by eXplorance will be unavailable while maintenance is being performed.
SERVICES AFFECTED – Access to evaluations in Blue by eXplorance (https://pace.bluera.com/pace).
REASON FOR WORK – The vendor will be upgrading the Blue Course Evaluation Tool by eXplorance.
Recurring Maintenance
General IT Maintenance
Weekly Maintenance: Sunday, 4:00 AM – 10:00 AM
SASSERVPROD and RePortal
Weekly Maintenance: Monday – 7:00 AM
TeamDynamix Help Desk
Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM