System Outages
RESOLVED – E-Procurement System Intermittent Issue
RESOLVED (7/27, 12:25PM) – The intermittent performance issues affecting the E-Procurement system have been resolved by the vendor. Users should be able to access the system normally.
RESOLVED – E-Procurement System Access Issue
RESOLVED (7/26, 2:45PM) – The E-Procurement System access issue has been resolved. Users can now successfully log in and access E-Procurement.
RESOLVED (NYC Campus) – Network/Internet Outage
RESOLVED (7/23, 10:40AM) – The power outage at 1 Pace Plaza has been resolved and network/Internet connectivity is coming back online. If you’re still experiencing an issue with your network/Internet connectivity, please contact the ITS Help Desk at 914-773-3333.
Scheduled Maintenance
SCHEDULED – Journal Voucher (JV) Automation System Maintenance: Wednesday, 8/4: 2:30PM – 3:30PM
DETAILS OF WORK – We will be performing maintenance on the Journal Voucher (JV) Automation System. During this time, the system will be unavailable while work is being performed.
SCHEDULED – Data Center/Network Maintenance: Thursday, 7/29: 9:00PM – 10:00PM
DETAILS OF WORK – We will be performing maintenance on the network equipment in the data center. During this time, access to all IT systems and services from on-campus and off-campus will be intermittent or unavailable while work is being performed.
SCHEDULED – Banner Maintenance: Sunday, 7/25: 4:00AM – 10:00AM
DETAILS OF WORK – The Banner Production Database will be unavailable while we patch Oracle databases.
Recurring Maintenance
SASSERVPROD and RePortal
Weekly Maintenance: Monday – 7:00 AM
Web Help Desk
Daily Maintenance: 4:00 AM (7 days a week)
