IT Status

System Outages

There are no reported system issues at this time.

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Scheduled Maintenance

SCHEDULED – Banner and MyPace Portal Maintenance: Thursday, 6/30: 4:00PM – 11:59PM

DETAILS OF WORK – The Banner Production Database and MyPace Portal will be unavailable due to necessary year-end closing procedures.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).

REASON FOR WORK – The work is necessary to complete year-end closing procedures.

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SCHEDULED – Server Maintenance: Thursday, 6/23: 10:00PM – 11:59PM

DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.

SERVICES AFFECTED – Listserv, Portal, Web File Storage, Personal web pages, and applications on Appsrv. Special Note: Banner and Classes LMS will not be affected.

REASON FOR WORK – Applying security patches to all servers.

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Recurring Maintenance

SASSERVPROD and RePortal

Weekly Maintenance: Monday – 7:00 AM

Web Help Desk

Daily Maintenance: 4:00 AM (7 days a week)

TeamDynamix Help Desk

Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM

Report an Issue

Create a Help Desk ticket by logging into help.pace.edu

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