IT Status
System Outages
RESOLVED – Microsoft 365 Access/Performance Issue
RESOLVED (11/26, 5:35PM) – Microsoft took corrective action yesterday to mitigate the issues impacting Microsoft 365 services. They have been monitoring systems since then. As of this afternoon, they have confirmed that services, including Outlook Email, Teams, and SharePoint, are all operating normally and they have marked the issue as resolved.
Scheduled Maintenance
SCHEDULED – ADAM Site Maintenance: Monday, 11/25: 8:00PM – 11:59PM
DETAILS OF WORK – During this time, there will be intermittent outages affecting the Apps, Downloads, and Account Management (ADAM) site.
SERVICES AFFECTED – Adam.Pace.Edu.
REASON FOR WORK – We will be performing database maintenance.
SCHEDULED – Server Maintenance: Wednesday, 11/20: 10:00PM – 11:59PM
DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.
SERVICES AFFECTED – Listserv, Portal, Web File Storage, Personal Web Pages, and applications on Appsrv. Special Note: Banner and Classes LMS will not be affected.
REASON FOR WORK – Applying security patches to all servers.
SCHEDULED – SAS Production Maintenance: Monday, 11/18: 8:00PM – 9:00PM
DETAILS OF WORK – The SAS Production server will be unavailable while we perform necessary maintenance.
SERVICES AFFECTED – SAS Production server.
REASON FOR WORK – This work is necessary to renew the license and update certificate on server.
SCHEDULED – (PLV and LAW Campuses) Wireless Network Maintenance: Wednesday, 11/13: 10:00PM – 10:30PM
DETAILS OF WORK – Wireless connectivity on the Pleasantville and Law School campuses will be intermittent while maintenance work is being performed. The downtime will be minimal (5 – 15 minutes) during this period.
SERVICES AFFECTED – PACE-WIFI
REASON FOR WORK – This work is necessary to perform maintenance on the network.
Recurring Maintenance
General IT Maintenance
Weekly Maintenance: Sunday, 4:00 AM – 10:00 AM
SASSERVPROD and RePortal
Weekly Maintenance: Monday – 7:00 AM
TeamDynamix Help Desk
Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM