IT Status
System Outages
RESOLVED – Verizon Issue Affecting Access to Some Systems
RESOLVED (7/5, 10:15AM) – The issue with the Verizon circuit has been resolved and all connectivity and services are back online. Verizon technicians have made the necessary repairs to their circuit and the Pace networking team has restored all connections for all campuses. If anyone is still experiencing a system access issue, please contact the ITS Help Desk at 914-773-3333 or via email at pacehelpdesk@pace.edu.
Scheduled Maintenance
RESCHEDULED – (NYC Campus) Network Maintenance: Wednesday, 7/24: 7:00PM – 10:00PM
RESCHEDULED – (NYC Campus) Network Maintenance: Wednesday, 7/24: 7:00PM – 10:00PM
(Originally scheduled for Wednesday, 7/10, 7:00PM – 10:00PM)
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DETAILS OF WORK – We will be performing maintenance on the NYC campus network. During this time, access to Internet (wired/wireless), administrative telephones, and related network services may experience an intermittent or temporary interruption at 1 Pace Plaza and 41 Park Row on the NYC campus while maintenance work is being performed.
SERVICES AFFECTED – Network/Internet Access (wired/wireless), Administrative Telephones, Remote Desktop Connection.
REASON FOR WORK – This work is necessary to perform updates on the network.
SCHEDULED – (NYC Campus – 1 Pace Plaza) Network Maintenance: Tuesday, 7/23: 9:00PM – 11:00PM
DETAILS OF WORK – During this time, there will be brief interruptions to Internet (wired/wireless) at 1 Pace Plaza on the New York City campus while maintenance work is being performed.
SERVICES AFFECTED –Network/Internet Access (wired/wireless)
REASON FOR WORK – This work is necessary to perform maintenance on the network.
SCHEDULED – (Valhalla, WP, and NYC Campuses) Network Maintenance: Monday, 7/22: 9:00PM – 11:00PM
DETAILS OF WORK – ITS will be performing maintenance to the network between 9:00pm-11:00pm, with buildings being affected on the Valhalla, Law School, and New York City campuses. During this time, there will be brief interruptions to Internet (wired/wireless) at the Summit building, Law School, 15 Beekman Street, 33 Beekman Street, and 180 Broadway while maintenance work is being performed. The downtime will be minimal (15 minutes per Building) during this period. Special Note: Other buildings/locations will not be affected by this work.
SERVICES AFFECTED – Network/Internet Access (wired/wireless).
REASON FOR WORK – This work is necessary to perform a firmware upgrade to the network.
Recurring Maintenance
General IT Maintenance
Weekly Maintenance: Sunday, 4:00 AM – 10:00 AM
SASSERVPROD and RePortal
Weekly Maintenance: Monday – 7:00 AM
TeamDynamix Help Desk
Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM