IT Status
System Outages
RESOLVED – (NYC – 182 Broadway) PACE-GUEST Wireless Issue
RESOLVED (11/14, 11:55AM) – The PACE-GUEST Wireless issue affecting 182 Broadway has been resolved. Verizon technicians replaced a faulty hardware component and all services have been restored. Devices on the PACE-GUEST network are once again connecting normally.
RESOLVED – PACE-WIFI Partial Wireless Connectivity Issue
RESOLVED (11/12, 4:50PM) – The partial wireless connectivity issue, which affected several users earlier today, has been resolved. The networking team has been monitoring performance and devices are connecting to PACE-WIFI normally across all campuses.
Scheduled Maintenance
SCHEDULED – Banner Maintenance: Sunday, 11/23: 4:00AM – 10:00AM
DETAILS OF WORK – The Banner Production Database will be unavailable while we perform Banner upgrades and apply patches.
SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as Pace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).
REASON FOR WORK – We will be performing Banner upgrades and applying patches.
SCHEDULED – Server Maintenance: Wednesday, 11/19: 10:00PM – 11:59PM
DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.
SERVICES AFFECTED – Listserv, Pace Portal, Web File Storage, Personal Web Pages, and applications on Appsrv. Special Note: Banner and Brightspace/Classes LMS will not be affected.
REASON FOR WORK – Applying security patches to all servers.
Recurring Maintenance
General IT Maintenance
Weekly Maintenance: Sunday, 4:00 AM – 10:00 AM
TeamDynamix Help Desk
Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM
