IT Status
System Outages
NOTICE – (PLV Campus) Intermittent Power and Internet Disruptions: Monday, 8/18 – Friday, 8/22
NOTICE – Monday, 8/18 – Friday, 8/22 – Campus Planning and Facilities is coordinating with ConEdison and other parties to perform final testing of the Pleasantville generator during the week of August 18-22. Please note that testing may need to be scheduled between 9a.m. and 5p.m on a weekday. Power to the entire Pleasantville campus will be disrupted on several occasions during testing. The number of disruptions and specific time of each disruption cannot be determined in advance of the testing date, but each one is expected to last less than one minute. It is possible that disruptions may need to take place on more than one day depending on ConEdison’s availability. To view more updates, please visit the
Campus Planning and Facilities Updates webpage.
Scheduled Maintenance
SCHEDULED – Banner Application Maintenance: Sunday, 8/24: 4:00AM – 10:00AM
DETAILS OF WORK – The Xtender/BDMS application (Banner Document Management System) will be unavailable while we upgrade the production Xtender server to version 20.4.
SERVICES AFFECTED – Xtender/BDMS application (Banner Document Management System).
REASON FOR WORK – We will be upgrading the production Xtender server to version 20.4.
SCHEDULED – Server Maintenance: Wednesday, 8/20: 10:00PM – 11:59PM
DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.
SERVICES AFFECTED – Listserv, Portal, Web File Storage, Personal Web Pages, and applications on Appsrv. Special Note: Banner and Classes LMS will not be affected.
REASON FOR WORK – Applying security patches to all servers.
RESCHEDULED – Data Center/Network Maintenance: Monday, 8/18: (10:00PM) – Tuesday, 8/19 (2:00AM)
DETAILS OF WORK – We will be replacing network equipment. During this time, all internal and external communications to servers/services will be intermittent or unavailable while work is being performed.
SERVICES AFFECTED – Pace VPN, Remote Desktop Connections and Data Center Applications.
REASON FOR WORK – This work is necessary to replace network equipment.
Recurring Maintenance
General IT Maintenance
Weekly Maintenance: Sunday, 4:00 AM – 10:00 AM
SASSERVPROD and RePortal
Weekly Maintenance: Monday – 7:00 AM
TeamDynamix Help Desk
Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM