IT Status

System Outages

Scheduled Maintenance

SCHEDULED – Banner Maintenance: Sunday, 4/27: 4:00AM – 10:00AM

DETAILS OF WORK – Specific 3rd party Banner applications will be unavailable while we perform testing (SAS, IFeP, BDMS (OTS), DegreeWorks, BEP (+Rabbit), and Workflow Disaster Recovery). Special Note: The Banner Production Database (Banner Admin and Banner Self-Service) as well as Pace Portal, TouchNet, Appworx, PayPal, and E-Procurement will remain available during this time.

SERVICES AFFECTED – 3rd party Banner applications, including SAS, IFeP, BDMS (OTS), DegreeWorks, BEP (+Rabbit), and Workflow Disaster Recovery.

REASON FOR WORK – We will be performing necessary testing of the specified Banner applications.

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SCHEDULED – (NYC Campus, 1 Pace Plaza) Network Equipment Relocation: Saturday, 4/19: 8:00AM – 5:00PM

DETAILS OF WORK – During this time, users in 1 Pace Plaza may experience intermittent wired/wireless internet connectivity while we relocate equipment from our Internet Service Provider (Verizon) to a new location.

SERVICES AFFECTED – Chartwells POS and credit card devices, B&G equipment, PACE-GUEST, Internet/Network Connectivity

REASON FOR WORK – This work is necessary to relocate network equipment.

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SCHEDULED – Server Maintenance: Thursday, 4/17: 10:00PM – 11:59PM

DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.

SERVICES AFFECTED – Listserv, Portal, Web File Storage, File Shares, Personal Web Pages, and applications on Appsrv. Special Note: Banner and Classes LMS will not be affected.

REASON FOR WORK – Applying security patches to all servers.

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Recurring Maintenance

General IT Maintenance

Weekly Maintenance: Sunday, 4:00 AM – 10:00 AM

SASSERVPROD and RePortal

Weekly Maintenance: Monday – 7:00 AM

TeamDynamix Help Desk

Weekly Maintenance: Saturday, 12:00 AM – 4:00 AM

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