RESOLVED – TeamDynamix Help Desk Access Issue

RESOLVED (10/7, 11:35AM) – The issue affecting access to the Help Desk (https://helpdesk.pace.edu) has been resolved. Our vendor, TeamDynamix, has implemented a fix and confirmed that it worked. As a reminder, if you’re still experiencing any issue accessing the Help Desk, please try clearing your browser cache and then restarting your browser.

INVESTIGATING (10/7, 9:45AM) – Our Help Desk system vendor, TeamDynamix, has reported that there is an issue affecting access to the Help Desk (https://helpdesk.pace.edu). They are aware and working to resolve it as quickly as possible. In the meantime, please try clearing your browser cache and then restarting your browser. This has worked for some users. We will provide another update as soon as we have more information.