RESOLVED – Respondus Lockdown Browser Access/Performance Issue

RESOLVED (3/5, 7:05PM) – Our vendor has confirmed that the partial outage impacting the Respondus lockdown browser is now resolved. The exam tool is operating normally.


MONITORING (3/5, 5:00PM) – Our Respondus vendor is reporting that the partial outage to the lockdown browser has been resolved and the exam tool is operating normally. They will continue to monitor performance. We will provide a final resolution as soon as we have more confirmation.


INVESTIGATING (3/5, 4:05PM) – There is a reported partial outage of the Respondus lockdown browser (for taking exams), which is impacting access and/or performance for some users during pre-exam set-up. The tool is also currently not functioning for Chromebook users. For any class conducting a quiz, it is recommended to remove Respondus or delay the quiz until the issue is resolved. We will provide another update as soon as we have more information.