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RESOLVED – (NYC Campus – 140 Williams Street and 161 Williams Street) Internet/Network Issue

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RESOLVED (8/6, 3:30PM) – The Internet/network connectivity issue that caused intermittent service disruptions at 140 William Street and 161 William Street on the New York City Campus has been resolved. The local power company has completed repairs to their fiber network, and all connectivity and related services have been restored. All systems and services are back online and performing normally.

UPDATE (8/5, 10:45 AM) – Our local power company is actively addressing a fiber cut that may cause intermittent service disruptions at 140 William Street and 161 William Street on the New York City Campus. Their engineering team is currently troubleshooting and performing necessary repairs. If anyone is experiencing a system or service access issue, please contact the ITS Help Desk at (914) 773-3333 or via email at pacehelpdesk@pace.edu. We will provide another update as soon as we have more information.

INVESTIGATING (8/4, 4:50PM) – We are currently experiencing a Crown Castle service outage affecting 140 William Street and 161 William Street on the NYC campus. Our technicians are working to resolve the issue as quickly as possible. We will provide another update as soon as we have more information.