RESOLVED – Zoom Meetings Issue Inside Classes LMS

RESOLVED (9/29, 7:20PM) – The issue with starting Zoom meetings from inside the Classes LMS (https://classes.pace.edu) has been resolved. End-users (e.g. faculty/instructors) should be able to log in to Classes and begin their scheduled Zoom meetings normally.


INVESTIGATING (9/29, 6:10PM) – We are currently experiencing an issue with Zoom meetings inside the Classes LMS (https://classes.pace.edu). End-users (e.g. faculty/instructors) are not able to start their scheduled Zoom meetings from within Classes LMS. However, Zoom is working normally when used externally. We are investigating and working to resolve the issue as quickly as possible. In the meantime, end-users can follow these alternative steps to start their meetings.

1. Go to pace.zoom.us and click Login on the top right
2. Log in with your MyPace username and password
3. Select the Meetings tab on the left side
4. In the Meetings screen, hover your mouse over the intended meeting and click Start to begin the meeting

We will provide another update as soon as we have more information.

Posted in System Outages

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