RESOLVED – VPN Connection Issue

RESOLVED (3/19, 4:00PM) – The issue with connections via the Pace Virtual Private Network (VPN) has been resolved. Our technicians have been monitoring the system and all end-users have been connecting to the Pace network successfully from off-campus.


MONITORING (3/19, 1:00PM) – The issue affecting users trying to connect to the Pace network from off-campus via the Virtual Private Network (VPN) has been addressed and our technicians will continue to monitor the systems.  Please contact the ITS Help Desk if you are still experiencing issues with VPN.


INVESTIGATING (3/19, 12:15PM) – Some users are currently experiencing an issue connecting to the Pace network from off-campus via the Virtual Private Network (VPN).  Our technicians are investigating and working resolve the issue as quickly as possible.  We will provide another update as soon as we have more information.

Posted in System Outages

Report an Issue

Create a Help Desk ticket by logging into help.pace.edu

Subscribe to Updates

Get email notifications about scheduled maintenance, system outages, and other announcements from ITS!

Learn how to subscribe to ITNotices-L.

Note: By subscribing to receive email notifications from ITNotices-L, you are also agreeing to be included in the Pace ITS text communication channel (SMS code: 91841) and may receive text messages from us during more severe system outages when additional outreach is needed. Messages and data rates may apply.