Blog Archives

SCHEDULED – Banner Maintenance: Sunday, 5/23: 4:00AM – 10:00AM

DETAILS OF WORK – The Banner Production Database will be unavailable while we apply system patches.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).

REASON FOR WORK – We will be applying Banner/Ellucian patches.

Posted in Scheduled Maintenance

SCHEDULED – Server Maintenance: Thursday, 5/20: 10:00PM – 11:59PM

DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.

SERVICES AFFECTED – Listserv, Portal, Web File Storage, Personal web pages, and applications on Appsrv. Special Note: Banner and Classes LMS will not be affected.

REASON FOR WORK –  Applying security patches to all servers.

Posted in Scheduled Maintenance

SCHEDULED – E-Procurement Maintenance: Monday, 5/17: 1:00PM – 2:30PM

DETAILS OF WORK – E-Procurement will be unavailable while we apply a patch.

SERVICES AFFECTED – E-Procurement

REASON FOR WORK – We will be applying a patch for the system integration with Banner.

Posted in Scheduled Maintenance

RESOLVED – File Share Access Issue

RESOLVED (5/13, 1:15PM) – ITS technicians have been monitoring the server environment since our last update on Tuesday afternoon and have not seen any further interruption to file share access.  The system is functioning normally and all connections are working.


MONITORING (5/11, 4:35PM) – ITS technicians have determined that the file share access issue was stemming from a number of related services running on the server environment, which were triggering errors.  The services have been disabled and file share access has been restored and is currently stable.  We will continue to monitor the systems.


UPDATE (5/11, 1:00PM) – Our technicians are continuing to troubleshoot the issue affecting connectivity to file shares.  While access has been restored to some, others are still showing intermittent access issues.  If anyone is still experiencing any difficulty, please contact the ITS Help Desk and we will provide assistance.


INVESTIGATING (5/11, 9:55AM) – We are currently experiencing an issue with accessing certain file shares.  Our technicians are aware and working to resolve the issue as soon as possible.  We will provide another update as soon as we have more information.

Posted in System Outages

SCHEDULED – Banner Maintenance: Sunday, 5/16: 4:00AM – 10:00AM

DETAILS OF WORK – The Banner Production Database will be unavailable while we apply database patches.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).

REASON FOR WORK – We will be applying OS Database Server patches

Posted in Scheduled Maintenance

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