Blog Archives

SCHEDULED – Journal Voucher (JV) Automation System Maintenance: Wednesday, 8/4: 2:30PM – 3:30PM

DETAILS OF WORK – We will be performing maintenance on the Journal Voucher (JV) Automation System.  During this time, the system will be unavailable while work is being performed.

SERVICES AFFECTED – Journal Voucher Automation System.

REASON FOR WORK – This work is necessary to implement system updates.

Posted in Scheduled Maintenance

SCHEDULED – Data Center/Network Maintenance: Thursday, 7/29: 9:00PM – 10:00PM

DETAILS OF WORK – We will be performing maintenance on the network equipment in the data center.  During this time, access to all IT systems and services from on-campus and off-campus will be intermittent or unavailable while work is being performed.

SERVICES AFFECTED – All systems such as Internet Access (wired/wireless), Administrative Telephones, Banner, Pace Email, VPN, File Share, and Skype for Business.  Those using applications on Appsrv will also be affected.

REASON FOR WORK – This work is necessary to perform Network Maintenance.

Posted in Scheduled Maintenance

RESOLVED – E-Procurement System Intermittent Issue

RESOLVED (7/27, 12:25PM) – The intermittent performance issues affecting the E-Procurement system have been resolved by the vendor.  Users should be able to access the system normally.


INVESTIGATING (7/27, 11:25AM) – There are intermittent performance issues in the E-Procurement system preventing access and/or causing slowness.  Finance Information Systems (FIS) is working with the vendor to resolve.  We will provide another update as soon as possible.

Posted in System Outages

RESOLVED – E-Procurement System Access Issue

RESOLVED (7/26, 2:45PM) – The E-Procurement System access issue has been resolved.  Users can now successfully log in and access E-Procurement.


INVESTIGATING (7/26, 10:15AM) – We are currently investigating an issue where users cannot log into the E-Procurement system.  Finance Information Systems (FIS) is working with the vendor to troubleshoot and resolve.  We will provide another update as soon as one is available.

Posted in System Outages

RESOLVED (NYC Campus) – Network/Internet Outage

RESOLVED (7/23, 10:40AM) – The power outage at 1 Pace Plaza has been resolved and network/Internet connectivity is coming back online.  If you’re still experiencing an issue with your network/Internet connectivity, please contact the ITS Help Desk at 914-773-3333.


INVESTIGATING (7/23, 10:10AM) – We are currently experiencing a network/Internet outage on the NYC campus, which is affecting certain buildings.  The cause appears to be a partial power outage at 1 Pace Plaza.  Our technicians are investigating and working to resolve the issue as quickly as possible.  We will provide another update as soon as we have more information.

Posted in System Outages

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