DETAILS OF WORK – We will be performing maintenance on the Journal Voucher (JV) Automation System. During this time, the system will be unavailable while work is being performed.
SERVICES AFFECTED – Journal Voucher Automation System.
REASON FOR WORK – This work is necessary to implement system updates.
DETAILS OF WORK – We will be performing maintenance on the network equipment in the data center. During this time, access to all IT systems and services from on-campus and off-campus will be intermittent or unavailable while work is being performed.
SERVICES AFFECTED – All systems such as Internet Access (wired/wireless), Administrative Telephones, Banner, Pace Email, VPN, File Share, and Skype for Business. Those using applications on Appsrv will also be affected.
REASON FOR WORK – This work is necessary to perform Network Maintenance.
RESOLVED (7/27, 12:25PM) – The intermittent performance issues affecting the E-Procurement system have been resolved by the vendor. Users should be able to access the system normally.
INVESTIGATING (7/27, 11:25AM) – There are intermittent performance issues in the E-Procurement system preventing access and/or causing slowness. Finance Information Systems (FIS) is working with the vendor to resolve. We will provide another update as soon as possible.
RESOLVED (7/26, 2:45PM) – The E-Procurement System access issue has been resolved. Users can now successfully log in and access E-Procurement.
INVESTIGATING (7/26, 10:15AM) – We are currently investigating an issue where users cannot log into the E-Procurement system. Finance Information Systems (FIS) is working with the vendor to troubleshoot and resolve. We will provide another update as soon as one is available.
RESOLVED (7/23, 10:40AM) – The power outage at 1 Pace Plaza has been resolved and network/Internet connectivity is coming back online. If you’re still experiencing an issue with your network/Internet connectivity, please contact the ITS Help Desk at 914-773-3333.
INVESTIGATING (7/23, 10:10AM) – We are currently experiencing a network/Internet outage on the NYC campus, which is affecting certain buildings. The cause appears to be a partial power outage at 1 Pace Plaza. Our technicians are investigating and working to resolve the issue as quickly as possible. We will provide another update as soon as we have more information.