Blog Archives

RESOLVED – Account Updating Delay from Banner to Active Directory

RESOLVED (8/20, 4:00PM) – The issue affecting synching of user accounts from Banner to Active Directory has been resolved.


INVESTIGATING (8/20, 11:30AM) – We are currently investigating an issue affecting the synching of user accounts from Banner to Active Directory.  At the moment, account updates in the Banner system are not synchronizing to Active Directory throughout the day.  A full update is still running overnight, so accounts will be updated once every 24 hours.  Our technicians are investigating the issue and are working to get it resolved as quickly as possible.  We will provide another update as soon as we have more information.

Posted in System Outages

Telephone System Maintenance: Wednesday, 8/21 and Thursday, 8/22: (10:00PM – 4:00AM)

SCHEDULED –  Telephone System Maintenance: Wednesday, 8/21 and Thursday, 8/22: (10:00PM – 4:00AM)

DETAILS OF WORK –  During this time, we will be performing a firmware upgrade to the telephone system. There will be a minimal (approximately 5 minutes) period of interruption in phone service affecting each of the campus locations listed below.

UPGRADE SCHEDULE & LOCATIONS:

Wednesday, August 21st
• Summit (Valhalla), 110 William Street: 10:00PM – 10:30PM
• 140 William Street, 156 William Street, Midtown Campus: 10:45PM – 11:15PM
• 163 William Street: 11:30PM – 11:59PM

Thursday, August 22nd
• 41 Park Row: 12:15AM – 12:45AM
• 33 Beekman Street, 182 Broadway: 1:00AM – 1:30AM
• Pace Law School: 1:00AM – 1:30AM
• 1 Pace Plaza: 2:00AM – 3:00AM
• Pleasantville Campus: 3:00AM – 4:00AM

SERVICES AFFECTED –  Telephone System

REASON FOR WORK –  Applying a new version of firmware to phone system

Posted in Scheduled Maintenance

SCHEDULED – Server Maintenance: Wednesday, 8/21: 10:00PM – 11:59PM

DETAILS OF WORK – There will be outages on all University-wide systems as we apply critical system patches.  The downtime on each server will be minimal (15 minutes) during this period.

SERVICES AFFECTED – Listserv, Portal, Web File Storage, Personal web pages, and applications on Appsrv. Special Note: Banner and Blackboard will not be affected.

REASON FOR WORK –  Applying security patches to all servers

Posted in Scheduled Maintenance

RESCHEDULED – Shibboleth Maintenance: Tuesday, 8/20: 9:00PM – 11:00PM

DETAILS OF WORK – Access to systems using Shibboleth may be temporarily unavailable while maintenance is being performed.  Special Note:  This work was originally scheduled for Monday, 8/19, 9:00PM – 11:00PM.

SERVICES AFFECTED – Shibboleth (such as Adobe Sign, Lynda, Qualtrics, Chrome River, etc.)

REASON FOR WORK – This maintenance is necessary to add an attribute for vendor to Shibboleth.

Posted in Scheduled Maintenance

SCHEDULED – Law School Website Update: Monday, August 19th: 7:00PM – 9:00PM

DETAILS OF WORK – The Law School website (http://law.pace.edu) may be unavailable for up to 15 minutes while this work is being performed.

SERVICES AFFECTED –  Law School website (http://law.pace.edu)

REASON FOR WORK – We need to perform a code update and other changes on the Law School website.

Posted in Scheduled Maintenance

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