Blog Archives

SCHEDULED – Network Maintenance: Wednesday, 7/29: 10:00PM – 11:00PM

DETAILS OF WORK – We will be performing an upgrade to the network. During this time, access to Internet (wired/wireless), administrative telephones, and related network services will experience an intermittent or temporary interruption while maintenance is being performed.

SERVICES AFFECTED – Network/Internet Access (wired/wireless), Administrative Telephones, Banner, Pace email, VPN, File Share, and Skype for Business.

REASON FOR WORK – This work is necessary to perform an upgrade to network equipment.

Posted in Scheduled Maintenance

RESOLVED – E-Procurement Access Issue

RESOLVED (7/23, 12:15PM) – The issue affecting access to E-Procurement has been resolved and all services are operating normally.


INVESTIGATING (7/23, 10:25AM) – We are currently experiencing an issue affecting access to E-Procurement. Our technicians are aware and working closely with the Jaggaer team to restore access. We will provide another update as soon as we have more information.

Posted in System Outages

SCHEDULED – Banner Maintenance: Sunday, 7/26: 4:00AM – 10:00AM

DETAILS OF WORK – The MyPace Portal (portal.pace.edu) site will be unavailable during this time while we apply security patches to database.

SERVICES AFFECTED – Portal.pace.edu

REASON FOR WORK – We will be applying security patches to database.

Posted in Scheduled Maintenance

SCHEDULED – Server Maintenance: Thursday, 7/23: 10:00PM – 11:59PM

DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.

SERVICES AFFECTED – Listserv, Portal, Web File Storage, Personal web pages, and applications on Appsrv. Special Note: Banner and Blackboard will not be affected.

REASON FOR WORK – Applying security patches to all servers

Posted in Scheduled Maintenance

SCHEDULED – Cisco Unity Connection Maintenance: Thursday, 7/16 (8:00PM) – Friday, 7/17 (1:00AM)

DETAILS OF WORK – During this time, we will be performing a software application upgrade to Cisco Unity Connection. There will be several minimal (approximately 5 – 7 minutes) periods of interruption affecting voicemail-to-email feature in Outlook and Cisco Jabber voice message.

SERVICES AFFECTED – Outlook and Cisco Jabber voice message

REASON FOR WORK – This work is necessary to perform a software application upgrade to Cisco Unity Connection.

Posted in Scheduled Maintenance

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