Blog Archives

SCHEDULED – Banner Maintenance: Sunday, 5/31: 4:00AM – 10:00AM

DETAILS OF WORK – The Banner Production Database will be unavailable while we patch Oracle databases.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.)

REASON FOR WORK – We will be patching Oracle databases.

Posted in Scheduled Maintenance

SCHEDULED – Server Maintenance: Thursday, 5/21: 10:00PM – 11:59PM

DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.

SERVICES AFFECTED – Listserv, Portal, Web File Storage, Personal web pages, and applications on Appsrv. Special Note: Banner and Blackboard will not be affected.

REASON FOR WORK – Applying security patches to all servers

Posted in Scheduled Maintenance

RESCHEDULED – Banner Maintenance: Sunday, 5/17: 4:00AM – 10:00AM

DETAILS OF WORK – The Banner Production Database will be unavailable while we we patch Banner. Special Note: This work was originally scheduled for Sunday, 5/10, 4:00-10:00AM.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.)

REASON FOR WORK – We will be applying financial aid regulatory upgrade and patching Banner.

Posted in Scheduled Maintenance

SCHEDULED – Account Provisioning Maintenance: Friday, 5/15 (3:00PM) – Saturday, 5/16 (11:00PM)

DETAILS OF WORK – During this timeframe, automatic creation/deletion and update of user accounts to all systems including White Pages, MyPace Portal, Blackboard, E-mail, and Pharos, may take up to 1 day longer to process than normal.

SERVICES AFFECTED – White Pages, MyPace Portal, Blackboard, E-mail, Pharos and other systems.

REASON FOR WORK – We will be applying changes to the account provisioning system.

Posted in Scheduled Maintenance

SCHEDULED – Maintenance Affecting Multiple Systems: Sunday, 5/10: 3:00AM – 4:00AM

DETAILS OF WORK – Users will not be able to sign in to several main systems while maintenance work is being performed. Actual service interruption may only last a few minutes.

SERVICES AFFECTED – Access to systems, such as Banner (Admin Pages, BDMS, Self Service, etc.), Blackboard Learn, Degree Works, MyPace Portal, and TouchNet Payments, among others.

REASON FOR WORK – This work is necessary to add access to a new application and perform other maintenance.

Posted in Scheduled Maintenance

Report an Issue

Create a Help Desk ticket by logging into help.pace.edu

Subscribe to Updates

Get email notifications about scheduled maintenance, system outages, and other announcements from ITS!

Learn how to subscribe to ITNotices-L.

Note: By subscribing to receive email notifications from ITNotices-L, you are also agreeing to be included in the Pace ITS text communication channel (SMS code: 91841) and may receive text messages from us during more severe system outages when additional outreach is needed. Messages and data rates may apply.