RESOLVED – Classes LMS Access Issue

RESOLVED (12/7, 4:45PM) – The earlier issue affecting access to Classes LMS (https://classes.pace.edu) has been resolved. This was a widespread issue caused by a temporary Amazon Web Services (AWS) outage, which affected many other institutions and systems in the Northeast region and beyond. Services have been back to normal since around 1:30pm and users are able to log in to Classes LMS and see their courses again.


UPDATE (12/7, 12:55PM) – Access to Classes LMS (https://classes.pace.edu) appears to be restored and users are reporting that they are able to log in and see their courses again.  If you need to access your courses, please try to log in.  We will provide another update as soon as we have more information.


INVESTIGATING (12/7, 11:50AM) – We are currently experiencing an issue accessing Classes LMS (https://classes.pace.edu).  We are investigating and working to resolve the issue as quickly as possible.  We will provide another update as soon as we have more information.

Posted in System Outages

Report an Issue

Create a Help Desk ticket by logging into help.pace.edu

Subscribe to Updates

Get email notifications about scheduled maintenance, system outages, and other announcements from ITS!

Learn how to subscribe to ITNotices-L.

Note: By subscribing to receive email notifications from ITNotices-L, you are also agreeing to be included in the Pace ITS text communication channel (SMS code: 91841) and may receive text messages from us during more severe system outages when additional outreach is needed. Messages and data rates may apply.