RESOLVED – (Law Campus) Pharos Printer Login Issue

RESOLVED (12/14, 10:15AM) – The issue that was preventing Law School students from logging in to the student printing system, Pharos UniPrint, has been resolved. Both the TransactCampus and Pharos UniPrint systems were updated and students are now able to swipe their Pace ID cards to log in and print out their documents.

UPDATE (12/13, 12:00PM) – Pharos UniPrint integrates with the TransactCampus system to manage students’ printing accounts and available balances. Currently, there is a discrepancy in the TransactCampus system, which is preventing student accounts from logging in successfully. Programmers are currently working to rectify this issue, which is expected to be mitigated by tomorrow morning, once systems are updated. As a reminder, only Law School campus students are affected at this time. Pharos is working normally for other account holders on the other campuses. We will provide another update by tomorrow morning, once we have more information.

INVESTIGATING (12/12, 8:35PM) – Law School students are currently experiencing an issue, which is affecting their ability to log in to the student printing system, Pharos UniPrint. They are not able to log in to the Pharos printers by swiping their Pace ID cards or by entering their login credentials manually. This appears to be an issue affecting student accounts. Pharos is working normally for other account holders on the other campuses. Our technicians are investigating the issue and working to get it resolved as quickly as possible. We will provide another update as soon as we have more information.

Posted in System Outages

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