RESOLVED – Email/Office 365 Apps Performance Issue

RESOLVED (4/20, 5:20PM) – The issue impacting performance with Pace Email and Office 365 apps has been resolved. According to Microsoft, their infrastructure was experiencing high resource utilization, which led to the degraded performance. They responded by increasing processing throughput, which stabilized and resolved the issue.

INVESTIGATING (4/20, 1:35PM) – Some users are currently experiencing intermittent performance issues with Pace Email and Office 365 Apps. Microsoft is reporting a service degradation, which is impacting the North and South America region. They are investigating the issue and working to get it resolved as quickly as possible. We will provide another update as soon as we have more information.

Posted in System Outages

Report an Issue

Create a Help Desk ticket by logging into

Subscribe to Updates

Get email notifications about scheduled maintenance, system outages, and other announcements from ITS!

Learn how to subscribe to ITNotices-L.

Note: By subscribing to receive email notifications from ITNotices-L, you are also agreeing to be included in the Pace ITS text communication channel (SMS code: 91841) and may receive text messages from us during more severe system outages when additional outreach is needed. Messages and data rates may apply.