RESOLVED (4/20, 5:20PM) – The issue impacting performance with Pace Email and Office 365 apps has been resolved. According to Microsoft, their infrastructure was experiencing high resource utilization, which led to the degraded performance. They responded by increasing processing throughput, which stabilized and resolved the issue.
INVESTIGATING (4/20, 1:35PM) – Some users are currently experiencing intermittent performance issues with Pace Email and Office 365 Apps. Microsoft is reporting a service degradation, which is impacting the North and South America region. They are investigating the issue and working to get it resolved as quickly as possible. We will provide another update as soon as we have more information.