RESOLVED – E-Procurement Performance Issue

RESOLVED (4/25, 9:49 AM) – Our vendor, Jaggaer, reported that they have implemented changes to server configuration and memory utilization. As a result, E-Procurement performance has been stabilized and is currently working normally. They have confirmed a permanent resolution is in place to avoid this issue in the future.

MONITORING (4/18, 3:30 PM) – Our vendor, Jaggaer, reports that they have implemented changes to server configuration and memory utilization. As a result, E-Procurement performance has been stabilized and is currently working normally. They will continue to monitor the system and make additional improvements as necessary. We will provide another update once there is a final resolution.

UPDATE (4/17, 1:50 PM) – Our vendor, Jaggaer, is continuing to troubleshoot and correct the performance issue with E-Procurement. As of now, there is no timeline for a fix. We will provide another update as soon as we have more information.

INVESTIGATING (4/14, 4:45 PM) – We are currently experiencing a performance issue with E-Procurement that is causing site slowness and in some cases an Application Error message. Our vendor, Jaggaer, is aware and working to resolve this issue as soon as possible. We will provide another update as soon as we have more information.