RESOLVED – (NYC – 33 Beekman) Internet (Wired/Wireless) and Telephone Service Issue

RESOLVED (5/10, 12:00PM) – The internet connectivity issues at 33 Beekman were resolved as of yesterday evening. The Internet Service Provider identified the broken fiber cable and moved to an alternative pair. As a result, all internet and administrative telephone service has been back online.

UPDATE (5/9, 2:45PM) – Our networking technicians have implemented a temporary workaround, which has remediated the internet connectivity issues at 33 Beekman. They are continuing to work with the service provider to find and resolve the underlying issue as quickly as possible. We will provide another update as soon as we have more information.

INVESTIGATING (5/9, 9:25AM) – We are getting reports that there is currently no Internet (Wired/Wireless) or administrative telephone service at 33 Beekman on the NYC campus. At this time, this appears to be related to work being performed by Spectrum technicians nearby. Other campus locations are not affected. We are investigating and will provide another update as soon as we have more information.

Posted in System Outages

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