RESOLVED (8/21, 6:45PM) – Duo Mobile has confirmed that they fully resolved the widespread issue from earlier today, which affected multiple Pace applications that use Duo MFA for sign-on. All protected Pace systems have been accessible since early this afternoon with no further issues.
MONITORING (8/21, 1:20PM) – The widespread issue with Duo Mobile, which affected multiple Pace applications that use Duo MFA sign-on, appears to be resolved. Duo MFA is again working for the Pace Portal and other protected systems. We will continue to monitor all updates from the vendor regarding this issue and will post a final resolution once confirmed by Duo Mobile.
UPDATE (8/21, 11:55AM) – Duo Mobile technicians are actively working towards a resolution for the widespread issue with Duo MFA sign-on, which is impacting many of their customers. We will provide another update as soon as we have more information.
INVESTIGATING (8/21, 9:45AM) – We are currently experiencing a temporary outage with Duo Mobile, which is affecting multiple Pace applications that use Duo MFA, including MyPace Portal and others. Our technicians are working with the vendor to resolve the issue as quickly as possible. We will provide another update as soon as we have more information.