Blog Archives

RESOLVED – (Valhalla) Network/Internet Issue

RESOLVED (10/23, 10:02AM) – The network/Internet connectivity issues caused by the power outage earlier today on the Valhalla campus have been resolved. All systems are operating normally. If anyone is still experiencing issues, please contact the Help Desk.


INVESTIGATING (10/23, 8:15AM) – Due to a temporary power outage on the Valhalla campus, the Summit building is subsequently experiencing network/Internet connectivity issues. Our technicians are investigating and working to restore connectivity as quickly as possible.  We will provide another update as soon as we have more information.

Posted in System Outages

CANCELLED – Transact System Upgrade: Saturday, 5/23 (10:00AM) – Sunday, 5/24 (10:00PM)

The following previously-scheduled work has been cancelled and will be rescheduled at a later date.

CANCELLED – Transact System Upgrade: Saturday, 5/23 (10:00AM) – Sunday, 5/24 (10:00PM)


DETAILS OF WORK – The Transact System (formerly Blackboard Transaction System) will be unavailable while a database and software upgrade is performed.  During this time, Pharos printing, OneCard usage (e.g. meal plan transactions and ID card production), S2 integration, Sam Portal, ID Works, and Bank mobile updates will be unavailable.

SERVICES AFFECTED – Pharos printing, One Card, S2 Integration, Sam Portal, ID Works, and Bank Mobile updates.

REASON FOR WORK – We will be performing a necessary upgrade to the Transact System.

Posted in Scheduled Maintenance

SCHEDULED – Banner Maintenance: Sunday, 1/5: 4:00AM – 10:00AM

DETAILS OF WORK – The Banner Production Database will be unavailable while we patch Oracle databases.

SERVICES AFFECTED – Banner Production Database (Banner INB and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.)

REASON FOR WORK – We will be applying patches to Oracle databases.

Posted in Scheduled Maintenance

SCHEDULED –Turnitin Maintenance: Saturday, 1/4: 11:00AM – 5:00PM

DETAILS OF WORK – Access to Turnitin will be unavailable while maintenance is being performed. All Turnitin users will be affected, including Mobile and Integrations.

SERVICES AFFECTED – Turnitin

REASON FOR WORK – Vendor will be performing system maintenance.

Posted in Scheduled Maintenance

SCHEDULED –Server Maintenance: Tuesday, 12/17: 10:00PM – 11:59PM

DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.

SERVICES AFFECTED – Listserv, Portal, Web File Storage, Personal web pages, and applications on Appsrv. Special Note: Banner and Blackboard will not be affected.

REASON FOR WORK – Applying security patches to all servers

Posted in Scheduled Maintenance

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