DETAILS OF WORK – Due to necessary maintenance work on our voicemail system, all voicemail services will be unavailable while maintenance is being performed.
SERVICES AFFECTED – Telephone System Voicemail Services.
REASON FOR WORK – Applying an upgrade to the voicemail system.
DETAILS OF WORK – The Banner Production Database will be unavailable while we perform maintenance.
SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service)) and all related third party products (such as Pace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).
REASON FOR WORK – Performing Banner Production Disaster Recovery testing process.
DETAILS OF WORK – The Banner Production Database will be unavailable while we apply upgrades to the Banner Applications.
SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as Pace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).
REASON FOR WORK – We will be applying upgrades to the Banner Applications.
DETAILS OF WORK – Qualtrics is migrating the dashboards, results reports, and printed reports layout database to a cloud-managed database. During the migration, editors will not be able to create, modify, or delete dashboards, results reports, or printed reports. They will only be able to view them.
SERVICES AFFECTED – Qualtrics access to create, modify, or delete dashboards and reports. Special Note: Surveys will not be affected in any way.
REASON FOR WORK – Migrating components to a cloud-managed database.
DETAILS OF WORK – During this time, we will be performing a firmware upgrade to the telephone system. There will be a minimal (approximately 5 minutes) period of interruption in phone service affecting each of the campus locations listed below.
UPGRADE SCHEDULE & LOCATIONS:
Wednesday, October 2nd
• 161 William Street, Transportation, Summit (Valhalla): 10:00PM
• 15 Beekman Street, 140 William Street, 87 Nassau, 52 Broadway: 11:00PM
Thursday, October 3rd
• 182 Broadway, 33 Beekman Street: 12AM
• 41 Park Row, Pace Law School: 1AM
• Pleasantville Campus: 2AM
• 1 Pace Plaza: 3AM
SERVICES AFFECTED – Telephone System
REASON FOR WORK – Applying a new version of firmware to phone system.