RESOLVED – Blackboard Access Issue

Posted on Posted in System Outages

RESOLVED (10/7, 8:15PM) – Blackboard has restored full access to the Blackboard Learn system (https://blackboard.pace.edu) and end-users are able to log in and access their courses normally.  If anyone experiences any other issues, please report them to the ITS Help Desk (Phone: 914-773-3333, Email: pacehelpdesk@pace.edu, or Online: https://help.pace.edu).  For Help Desk hours of operation, please visit www.pace.edu/helpdesk.

UPDATE (10/7, 6:50PM) – The issue is impacting many schools in the Midwest and Eastern U.S. regions, including Pace University.  We are trying to gather more information from Blackboard and an estimated timeframe for a resolution.  Please check back for an update.

INVESTIGATING (10/7, 5:45PM) – We are currently experiencing an issue accessing Blackboard.  Our technicians are investigating and working to resolve the issue as quickly as possible.  We will provide another update as soon as we have more information.