RESOLVED – (PLV & LAW Campuses) Network/Internet and Email Issue

RESOLVED (8/25, 11:40AM) – Yesterday’s issue with our network/Internet service provider, which affected connectivity and email delivery has been resolved.  We will continue to monitor systems, however, if you’re still experiencing any issues, please contact the ITS Help Desk at (914) 773-3333.


MONITORING (8/24, 10:00PM) – Network/Internet connectivity and email delivery have been stable for some time.  We will continue to monitor systems and will provide another update in the morning.


INVESTIGATING (8/24, 8:15PM) – We are currently experiencing a network/Internet connectivity issue on the Law School campus.  Pleasantville email accounts are also experiencing related delays with email delivery.  Our technicians are working with Verizon, but have switched to Pace’s alternative service provider in the meantime, which seems to have stabilized connectivity.  We are working to resolve the email and other residual issues as quickly as possible.  We will provide another update as soon as we have more information.

Posted in System Outages

Report an Issue

Create a Help Desk ticket by logging into helpdesk.pace.edu

Subscribe to Updates

Get email notifications about scheduled maintenance, system outages, and other announcements from ITS!

Learn how to subscribe to ITNotices-L.

Note: By subscribing to receive email notifications from ITNotices-L, you are also agreeing to be included in the Pace ITS text communication channel (SMS code: 91841) and may receive text messages from us during more severe system outages when additional outreach is needed. Messages and data rates may apply.