RESOLVED – Issue with Pace Toll Free Numbers

Posted on Posted in System Outages

RESOLVED (11/5, 8:30AM) – The issue affecting inbound phone calls to Pace University toll free numbers has been resolved.

UPDATE (11/4, 4:50PM) – Our telephone service provider is still working to resolve the intermittent issue with inbound phone calls to Pace University toll free numbers. As a reminder, callers who are trying to reach Financial Aid, Registrar or Student Accounts can dial the local number 212-346-1930.

INVESTIGATING (11/4, 10:15AM) – We are currently experiencing an intermittent issue with inbound phone calls to Pace University toll free numbers.  Affected numbers include 1-877-672-1830 (Student Accounts).  We are aware and working with our vendor to resolve the issue as soon as possible.  In the meantime, callers can use the local number 212-346-1930 for Financial Aid, Registrar and Student Accounts.