RESOLVED – Chrome River Access Issue

RESOLVED (12/22 11:21 AM) – The performance issues affecting access to Chrome River have been resolved. Users can login and successfully access the system.


INVESTIGATING (12/22 9:03 AM) – Chrome River is experiencing a performance issue, which is impacting user access. When a user tries to login to the system they will receive a System Error 500 message. Financial Information Systems (FIS) is working with the vendor to get it resolved as quickly as possible.

Posted in System Outages

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