RESOLVED (4/14, 5:25PM) – The issue affecting partial network/Internet connectivity and telephone outage at certain building locations on the New York City campus, was caused by malfunctioning equipment, which has been addressed. All systems are operating normally and back online.
MONITORING (4/13, 11:20PM) – Our technicians have addressed an immediate issue with faulty equipment. As a result, network connectivity in affected buildings has been back online and stable since around 10PM. We will continue to monitor systems and will provide another update tomorrow.
INVESTIGATING (4/13, 9:30PM) – We are currently experiencing a partial network/Internet and telephone outage, which is affecting certain building locations on the New York City campus. Known affected areas include 1 Pace Plaza (west side, floors 4-6), 33 Beekman and 52 Broadway. Our technicians are investigating and working to resolve the issue as quickly as possible. We will provide another update as soon as we have more information.