RESOLVED (6/9, 11:30AM) – The issue from Monday morning, which impacted performance for Office 365 email (Exchange Online), Teams, SharePoint and OneDrive has been resolved by Microsoft. All services have been back online and operating normally for the past several days.
MONITORING (6/7, 1:00PM) – As per Microsoft’s latest update, their support engineers have taken a number of mitigation steps and completed some updates since this issue began on Monday. As a result, service stability and performance have improved significantly, but Microsoft is actively monitoring for any changes. The issue, which impacted performance for Office 365 email (Exchange Online), Teams, SharePoint and OneDrive, is not yet fully resolved and their engineers are continuing to investigate the underlying cause. Pace email has been performing normally since Monday and we will continue to monitor the system. We will provide another update as soon as we have more information.
UPDATE (6/5, 5:20PM) – Microsoft support technicians are continuing to troubleshoot and resolve the current issue affecting Office 365 email (Exchange Online), Teams, SharePoint and OneDrive. Access to Pace email appears to be working at the moment, but we will continue to monitor the system. We will provide another update as soon as we have more information.
UPDATE (6/5, 1:55PM) – Microsoft is reporting that the current issue affected Office 365 email (Exchange Online), Teams, SharePoint and OneDrive. However, their technicians have reverted a change which appears to be the cause and they are seeing an improvement in availability of services. Access to Pace email appears to be back to normal, but we are awaiting more confirmation that the underlying issue has been mitigated. We will provide another update as soon as we have more information.
INVESTIGATING (6/5, 11:05AM) – Some users are currently experiencing intermittent issues with accessing the Pace email site (http://outlook.com/owa/pace.edu). Microsoft has posted that there they are investigating an issue. We will provide another update as soon as we have more information.
