DETAILS OF WORK – During this time, Wireless Internet connectivity and VPN authentication will be intermittent on all campuses while maintenance work is being performed.
SERVICES AFFECTED – PACE-WIFI, PACE-GUEST, Virtual Private Network (VPN)
REASON FOR WORK – This work is necessary to perform Network Maintenance.
DETAILS OF WORK – During this time, network services at 33 Beekman Street on the New York City campus will be intermittent or unavailable in certain areas of the building while work is performed.
SERVICES AFFECTED – Network Services.
REASON FOR WORK – This work is necessary to replace switches at 33 Beekman Street.
DETAILS OF WORK – The Banner Production Database will be unavailable while we perform maintenance.
SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as Pace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).
REASON FOR WORK – We will be applying upgrades to the Banner Applications.
DETAILS OF WORK – During this time, TeamDynamix will be updating the help desk technician user interface (TDNext) to version 12.0. After the upgrade, technicians will notice a new look and feel, improved navigation with reduced pop-ups, and an improved dashboards system.
SERVICES AFFECTED – The upgrade applies to the TeamDynamix help desk technician (TDNext) user interface only. Users who submit tickets via the front-end client portal (TDClient) at helpdesk.pace.edu will not notice any change after the upgrade. However, any of the TeamDynamix environments (e.g., TDAdmin, TDNext, or TDClient), may be periodically unavailable during the scheduled downtime, while the upgrade is completed.
REASON FOR WORK – TeamDynamix will be performing a necessary upgrade to the TDNext user interface.
DETAILS OF WORK – During this time, all Qwickly products will be unavailable while the vendor performs maintenance.
SERVICES AFFECTED – Qwickly products including Qwickly Attendance, and Qwickly Course Tools.
REASON FOR WORK – The vendor will be performing maintenance.