Category: Scheduled Maintenance

DETAILS OF WORK – Our local and long distance service provider, Windstream, will be performing maintenance work on their network. During this time, there may be interruption in phone service affecting 161 William Street and 33 Beekman on the New York City campuses. The interruption will affect only inbound and outbound calls. The internal 5-digit calling and voicemail services will remain available during this time period.

SERVICES AFFECTED – Telephone System

REASON FOR WORK – The vendor will be performing emergency maintenance.

DETAILS OF WORK –  We will be performing an upgrade to the network.  During this time, access to Internet (wired/wireless), administrative telephones, video conferencing and related network services will experience an intermittent or temporary interruption at 163 William Street on the New York City campus while maintenance is being performed.

SERVICES AFFECTED –  Network/Internet Access (wired/wireless), Administrative Telephones, and video conferencing.

REASON FOR WORK – This work is necessary to perform an upgrade to network equipment.

DETAILS OF WORK –  During this time, we will be performing a firmware upgrade to the telephone system. There will be a minimal (approximately 5 minutes) period of interruption in phone service affecting each of the campus locations listed below.

UPGRADE SCHEDULE & LOCATIONS:

Monday, February 10th
• Summit (Valhalla), 110 William Street: 10:00PM – 10:30PM
• 140 William Street, 156 William Street, Midtown: 10:45PM – 11:15PM
• 163 William Street: 11:30PM – 11:59PM

Tuesday, February 11th
• 41 Park Row: 12:15AM – 12:45AM
• 33 Beekman Street, 182 Broadway: 1:00AM – 1:30AM
• Pace Law School: 1:00AM – 1:30AM
• 1 Pace Plaza: 2:00AM – 3:00AM
• Pleasantville Campus: 3:00AM – 4:00AM

SERVICES AFFECTED – Telephone System

REASON FOR WORK – Applying a new version of firmware to  phone system.

DETAILS OF WORK – The Banner Production Database will be unavailable while we patch Oracle databases.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.)

REASON FOR WORK – We will be patching Oracle databases.

DETAILS OF WORK –   ITS will be performing an upgrade to the network each night during the overnight hours  between 10pm-2am. During this time, access to Internet (wired/wireless) will be intermittent at 41 Park Row and 163 William Street on the New York City campuses. The downtime will be minimal (10 – 15 minutes) during this period.

SERVICES AFFECTED – Internet (wired/wireless) connectivity. Special Note: Other NYC campus buildings are not affected by this work.

REASON FOR WORK – This work is necessary to perform an upgrade to network equipment.