RESOLVED (12/25, 5:45PM) – As of 5pm, power has been restored to the Pleasantville campus and access to associated IT systems is back online.
INVESTIGATING (12/25, 11:10AM) – We are currently experiencing a power outage on the Pleasantville campus, which is affecting access to various Pace systems. We will provide another update as soon as we have more information.
RESOLVED (12/15, 11:55AM) – The issue affecting access to the E-Procurement system has been resolved.
INVESTIGATING (12/15, 11:30AM) – We are currently experiencing an issue affecting access to the E-Procurement system. Our vendor, Jaggaer, is investigating the cause and working to get it resolved as soon as possible. We will provide another update as soon as we have more information.
RESOLVED (11/23, 11:25AM) – The issue affecting access to the MyPace Portal has been resolved.
INVESTIGATING (11/23, 9:05AM) – We are currently experiencing an issue affecting access to the MyPace Portal. Our technicians are investigating the issue and working to get it resolved as quickly as possible. We will provide an update with more information soon.
RESOLVED (11/12, 5:30PM) – The issue from this morning, which affected network/Internet connectivity on the Valhalla campus, was caused by malfunctioning equipment, which has been replaced. Network/Internet connectivity is back online.
INVESTIGATING (11/12, 10:30AM) – We are currently experiencing an equipment issue, which is affecting network/Internet connectivity on the Valhalla campus. Our technicians are investigating and working to resolve the issue as quickly as possible. We will provide another update as soon as we have more information.
RESOLVED (11/5, 8:30AM) – The issue affecting inbound phone calls to Pace University toll free numbers has been resolved.
UPDATE (11/4, 4:50PM) – Our telephone service provider is still working to resolve the intermittent issue with inbound phone calls to Pace University toll free numbers. As a reminder, callers who are trying to reach Financial Aid, Registrar or Student Accounts can dial the local number 212-346-1930.
INVESTIGATING (11/4, 10:15AM) – We are currently experiencing an intermittent issue with inbound phone calls to Pace University toll free numbers. Affected numbers include 1-877-672-1830 (Student Accounts). We are aware and working with our vendor to resolve the issue as soon as possible. In the meantime, callers can use the local number 212-346-1930 for Financial Aid, Registrar and Student Accounts.