Blog Archives

SCHEDULED – Phone Firmware Upgrade: Monday, 7/13 (10:00PM) – Tuesday, 7/14 (4:00AM)

DETAILS OF WORK – During this time, the Cisco administrative IP phones on all campuses will experience two short interruptions (approximately 2 minutes each) as they download the new firmware and reboot. The timeline is as follows:

  • PLV, Summit and Law: Between 10:00PM and 1:00AM
  • New York City Locations: Between 1:00AM and 4:00AM

SERVICES AFFECTED – Cisco IP Telephone System

REASON FOR WORK – This work is necessary to upgrade the system firmware.

Posted in Scheduled Maintenance

SCHEDULED – Transact System Upgrade: Saturday, 7/11 (10:00AM) – Sunday, 7/12 (10:00PM)

DETAILS OF WORK – The Transact System (formerly Blackboard Transaction System) will be unavailable while a database and software upgrade is performed. During this time, Pharos printing, OneCard usage (e.g. meal plan transactions and ID card production), S2 integration, Sam Portal, ID Works, and Bank mobile updates will be unavailable.

SERVICES AFFECTED – Pharos printing, One Card, S2 Integration, Sam Portal, ID Works, and Bank Mobile updates.

REASON FOR WORK – We will be performing a necessary upgrade to the Transact System.

Posted in Scheduled Maintenance

SCHEDULED – Banner Maintenance: Sunday, 7/5: 4:00AM – 10:00AM

DETAILS OF WORK – The Banner Production Database will be unavailable while we patch Oracle databases.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.).

REASON FOR WORK – We will be patching Oracle databases.

Posted in Scheduled Maintenance

SCHEDULED – (PLV, LAW, VAL Campuses) Telephone System Maintenance: Tuesday, 6/30: 10:00PM – 11:59PM

DETAILS OF WORK – During this time, the Cisco IP phones on the Pleasantville, Law School, and Valhalla campuses will experience two short interruptions (approximately 3 minutes each) as they reboot and register to an alternate Call Manager application.

SERVICES AFFECTED – Cisco IP Telephone System
Special Note: The NYC campus telephones will not be affected by this work.

REASON FOR WORK – This work is necessary to migrate the Call Manager software to a new server.

Posted in Scheduled Maintenance

SCHEDULED – Banner and MyPace Portal Maintenance: Tuesday, 6/30: 4:00PM – 11:59PM

DETAILS OF WORK – The Banner Production Database and MyPace Portal will be unavailable due to necessary year-end closing procedures.

SERVICES AFFECTED – Banner Production Database (Banner Admin Pages and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.)

REASON FOR WORK – The work is necessary to complete year-end closing procedures.

Posted in Scheduled Maintenance

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