RESOLVED (9/19, 2:12PM) – The E-Procurement technical team has resolved the performance issue and the application is now fully operational.
INVESTIGATING (9/19, 1:35PM) – The E-Procurement system began experiencing performance issues around 1:06PM EST today, September 19, 2025. Their technical resources team are engaged and working to identify and resolve this issue as quickly as possible. We will provide another update as soon as we have more information.
RESOLVED (9/4, 10:37AM) – The issue with students’ current courses not showing on the Pace Mobile App has been resolved. Students can now see their courses on the Home screen, under Today’s Schedule, or by clicking the View All link, and from their Profile screen by clicking My Courses. Students can download the Pace Mobile App from their device’s app store. For more information, visit www.pace.edu/pacemobile.
UPDATE (9/3, 10:00AM) – The Web/Mobile team is still working to resolve the issue with courses not showing on the Pace Mobile App for registered students. As a reminder, students can access their courses by logging into the Pace Portal (https://portal.pace.edu) and going to the Student Home tab. We will provide another update as soon as we have more information.
INVESTIGATING (9/2, 1:45PM) – Courses are currently not showing on the Pace Mobile App for registered students. We are investigating the issue and working to get it resolved as quickly as possible. In the meantime, students can access their courses by logging into the Pace Portal (https://portal.pace.edu) and going to the Student Home tab. We will provide another update as soon as we have more information.
RESOLVED (9/2, 2:40PM) – The issue impacting the Chrome River Travel and Expense Reimbursement system and preventing users from selecting an allocation code when completing their expense reports has been resolved. End users can now create expense reports and select their allocation.
INVESTIGATING (9/2, 12:40PM) – We are currently experiencing an issue with the Chrome River Travel and Expense Reimbursement system, which is preventing users from selecting an allocation code when completing their expense reports. Enterprise Information Systems (EIS) is aware and working with the vendor on a resolution. We will provide another update as soon as we have more information.
NOTICE – Monday, 8/18 – Friday, 8/22 – Campus Planning and Facilities is coordinating with ConEdison and other parties to perform final testing of the Pleasantville generator during the week of August 18-22. Please note that testing may need to be scheduled between 9a.m. and 5p.m on a weekday. Power to the entire Pleasantville campus will be disrupted on several occasions during testing. The number of disruptions and specific time of each disruption cannot be determined in advance of the testing date, but each one is expected to last less than one minute. It is possible that disruptions may need to take place on more than one day depending on ConEdison’s availability. To view more updates, please visit the
Campus Planning and Facilities Updates webpage.
RESOLVED (8/6, 3:30PM) – The Internet/network connectivity issue that caused intermittent service disruptions at 140 William Street and 161 William Street on the New York City Campus has been resolved. The local power company has completed repairs to their fiber network, and all connectivity and related services have been restored. All systems and services are back online and performing normally.
UPDATE (8/5, 10:45 AM) – Our local power company is actively addressing a fiber cut that may cause intermittent service disruptions at 140 William Street and 161 William Street on the New York City Campus. Their engineering team is currently troubleshooting and performing necessary repairs. If anyone is experiencing a system or service access issue, please contact the ITS Help Desk at (914) 773-3333 or via email at pacehelpdesk@pace.edu. We will provide another update as soon as we have more information.
INVESTIGATING (8/4, 4:50PM) – We are currently experiencing a Crown Castle service outage affecting 140 William Street and 161 William Street on the NYC campus. Our technicians are working to resolve the issue as quickly as possible. We will provide another update as soon as we have more information.