RESOLVED (6/2, 3:45PM) – The issue affecting access to Banner Admin and related applications has been resolved. The system is accessible and operating normally.
INVESTIGATING (6/2, 3:30PM) – We are currently experiencing an issue affecting access to Banner Admin and related applications. Our technicians are aware and working to restore access. We will provide another update as soon as we have more information.
RESOLVED (5/17, 10:30AM) – The issue affecting access to Banner Admin and related applications for some end-users has been resolved and the system is operating normally.
INVESTIGATING (5/17, 9:45AM) – We are currently experiencing an intermittent issue affecting access to Banner Admin and related applications. Our technicians are aware and working to restore full access. We will provide another update as soon as we have more information.
RESOLVED (5/15, 11:00AM) – Our vendor, Jaggaer, has confirmed the issue impacting access to the E-Procurement system has been resolved. Users can now log in successfully and complete normal tasks within the system.
INVESTIGATING (5/15, 10:00AM) – Users are currently not able to log in to the E-Procurement system. Our vendor, Jaggaer, is aware and working to resolve this issue as soon as possible. We will provide another update as soon as we have more information.
RESOLVED (5/10, 12:00PM) – Our networking technicians implemented a workaround yesterday, which resolved the internet connectivity issues on the Pleasantville campus. As a result, all internet connectivity was restored and is operating normally.
UPDATE (5/9, 2:45PM) – Our networking technicians have implemented a temporary workaround, which has remediated the internet connectivity issues on the Pleasantville campus. They are continuing to work with the service provider to find and resolve the underlying issue as quickly as possible. We will provide another update as soon as we have more information.
INVESTIGATING (5/9, 10:55AM) – We are currently experiencing a network/Internet issue affecting different areas on the Pleasantville campus. Our technicians are investigating and working to resolve the issue as quickly as possible. We will provide another update as soon as we have more information.
RESOLVED (5/10, 12:00PM) – The internet connectivity issues at 33 Beekman were resolved as of yesterday evening. The Internet Service Provider identified the broken fiber cable and moved to an alternative pair. As a result, all internet and administrative telephone service has been back online.
UPDATE (5/9, 2:45PM) – Our networking technicians have implemented a temporary workaround, which has remediated the internet connectivity issues at 33 Beekman. They are continuing to work with the service provider to find and resolve the underlying issue as quickly as possible. We will provide another update as soon as we have more information.
INVESTIGATING (5/9, 9:25AM) – We are getting reports that there is currently no Internet (Wired/Wireless) or administrative telephone service at 33 Beekman on the NYC campus. At this time, this appears to be related to work being performed by Spectrum technicians nearby. Other campus locations are not affected. We are investigating and will provide another update as soon as we have more information.