Category: Scheduled Maintenance

DETAILS OF WORK – During this time, the Blackboard app (for students) and Blackboard Instructor app will be unavailable while the vendor performs maintenance. Users will still be able to access the Blackboard Learn system (blackboard.pace.edu) via the web browser on a desktop or mobile device.

SERVICES AFFECTED – Blackboard app (for students) and Blackboard Instructor app

REASON FOR WORK – The vendor will be performing maintenance update.

DETAILS OF WORK – There will be brief disruptions on all University-wide systems as we apply critical system patches. The downtime on each server will be minimal (15 minutes) during this period.

SERVICES AFFECTED – Listserv, Portal, Web File Storage, Personal web pages, and applications on Appsrv. Special Note: Banner and Blackboard will not be affected.

REASON FOR WORK – Applying security patches to all servers

[CANCELLED]: The Blackboard Mobile App Maintenance work scheduled for Monday, December 16^th to Tuesday, December 17^th has been cancelled.

DETAILS OF WORK – During this time, the Blackboard app (for students) and Blackboard Instructor app will be unavailable while the vendor performs maintenance. Users will still be able to access the Blackboard Learn system (blackboard.pace.edu) via the web browser on a desktop or mobile device.

SERVICES AFFECTED – Blackboard app (for students) and Blackboard Instructor app

REASON FOR WORK – The vendor will be performing maintenance update.

DETAILS OF WORK – The Banner Production Database will be unavailable while we apply patches to systems.

SERVICES AFFECTED – Banner Production Database (Banner Admin and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.)

REASON FOR WORK – We will be applying patches to Banner systems.

DETAILS OF WORK – During this timeframe, there will be delayed creation/updates of user accounts processed from Banner to most other systems, including Active Directory, Portal and Blackboard. In addition, the Contractor/TMP account website will be intermittently unavailable.

SERVICES AFFECTED –  Creation/Updates of user accounts from Banner to Active Directory and Portal. Also, the IT Resource Access Request site (https://aspnetweb.pace.edu/MIISWorkflow/) for Contractor/Temp account.

REASON FOR WORK – We will be performing an upgrade/migration of the account provisioning system and the Contractor/TMP account website.