RESOLVED (11/28, 11:45AM) – The issue preventing the Pace University homepage (www.pace.edu) from loading has been resolved. The site is back up and performing normally.
INVESTIGATING (11/28, 10:10AM) – The Pace University homepage (www.pace.edu) is currently experiencing loading issues. Our technicians are investigating the issue and working to get it resolved as quickly as possible. We will provide another update as soon as we have more information.
RESOLVED (10/26, 9:30AM) – The issue impacting the Vendor Management System, Total Supplier Manager (TSM), which prevented approval of vendors in the payment portal, updates to remittance addresses and submitting of students and non-Pace employees into our system for reimbursement has been resolved. All business processing in TSM can resume.
INVESTIGATING (10/25, 12:30PM) – We are currently experiencing an issue with the Vendor Management System, Total Supplier Manager (TSM), which is preventing approval of vendors in the payment portal, updates to remittance addresses and submitting students and non-Pace employees into our system for reimbursement. Finance Information Systems (FIS) are aware and working with the vendor on a resolution. We will provide another update as soon as we have more information.
RESOLVED (10/25, 1:40PM) – Power has been restored on the Law School campus in White Plains and network/Internet connectivity is back online at the affected building locations.
INVESTIGATING (10/25, 10:40AM) – Due to a power outage on the Law School campus in White Plains, certain buildings are experiencing no network/Internet connectivity. Our technicians are investigating and working to resolve the issue as quickly as possible. Other campuses do not seem to be affected. We will provide another update as soon as we have more information.
RESOLVED (10/6, 3:25PM) – The issue affecting access to the PeopleAdmin system has been resolved. The system is accessible and operating normally.
INVESTIGATING (10/6, 2:25PM) – There is an issue affecting access to the the PeopleAdmin system. The Finance Information Systems (FIS) group is aware and working with the vendor to resolve the issue as soon as possible. We will provide another update as soon as we have more information.
RESOLVED (9/29, 7:20PM) – The issue with starting Zoom meetings from inside the Classes LMS (https://classes.pace.edu) has been resolved. End-users (e.g. faculty/instructors) should be able to log in to Classes and begin their scheduled Zoom meetings normally.
INVESTIGATING (9/29, 6:10PM) – We are currently experiencing an issue with Zoom meetings inside the Classes LMS (https://classes.pace.edu). End-users (e.g. faculty/instructors) are not able to start their scheduled Zoom meetings from within Classes LMS. However, Zoom is working normally when used externally. We are investigating and working to resolve the issue as quickly as possible. In the meantime, end-users can follow these alternative steps to start their meetings.
1. Go to pace.zoom.us and click Login on the top right
2. Log in with your MyPace username and password
3. Select the Meetings tab on the left side
4. In the Meetings screen, hover your mouse over the intended meeting and click Start to begin the meeting
We will provide another update as soon as we have more information.